You’ll find Ernest Jones in Truro town centre on Boscawen Street, between Lloyds Bank and Waterstones. There is plenty of parking around Truro, and there’s also a regular park and ride bus service. In our store, you’ll discover an impressive range of designer and fashion brand watches from top names such as Gucci, Rotary, Hamilton and Frederique Constant. We also offer stunning bridal and diamond jewellery collections from famed designers such as Tolkowsky, Neil Lane Designs and The Diamond Story. In-store services include repairs, valuations and personalisation, and we also host Le Vian wedding and diamond events. For help with those extra special purchases, book an appointment with one of our experts who’ll happily assist you in finding the perfect piece. We look forward to welcoming you soon.
There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Bespoke jewellery design to create a unique piece. In‑store consultation required.
In-Store Jewellery Cleaning
Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.
Reviews
4.4
56 reviews
5 stars
44
4 stars
2
3 stars
2
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1 star
6
JC
Julie Creese
Apr 11, 2026
1.0
I am extremely unhappy with the way the Truro store manager "dealt" with the issue I have with one of Ernest Jones' products today. Customer Service Headquarters - please can you provide me with your email address so that I can discuss. I wish to email so I have everything in writing.
OJ
Olivia Jeffries
Jan 11, 2026
5.0
This is a massive shout out to the Truro store manager Kayleigh who was life saver when I recently had issues with both my engagement and wedding rings. She treated me with so much empathy for the sentimental value of those pieces and went above and beyond to resolve the issue and get me my rings back! I'm so grateful for her incredible customer service!
CO
Carmen Oxley
Jan 3, 2026
1.0
Absolutely no service at all from the staff in Truro. Told I would have to get a watch in male range. I know I can get the product I requested as I have worn the brand for over 20 year's Service in Samuel's across the road 100%.
BD
Bren Dowse
Apr 28, 2023
5.0
We would like to give kayleigh a huge thank you, for her outstanding service in helping sort out a problem with my ring and sorting out a replacement ring for me.
JK
John Kieran
Apr 8, 2023
1.0
Poor service. Visited the store 4 times just to try & but a wedding ring. Kayley was very helpful but the tills crashed & wasted time. Didn’t give any money off for a poor service & was misled.
What are the opening hours of Ernest Jones in Truro?
Ernest Jones is open from 9:00 AM to 5:00 PM Monday through Saturday, and from 10:00 AM to 4:00 PM on Sundays. During certain holidays, the store extends its hours until 7:00 PM.
Where is Ernest Jones located?
Ernest Jones is located at 9 - 10 Boscawen Street, Truro, TR1 2QU, United Kingdom, in the town centre between Lloyds Bank and Waterstones.
What services does Ernest Jones offer?
Ernest Jones offers services including in-store pickup, delivery with no contact options, ring sizing, repairs, valuations, and personalisation.
What types of products can I find at Ernest Jones?
You can find an impressive range of designer and fashion brand watches from names like Gucci, Rotary, Hamilton, and Frederique Constant, as well as stunning bridal and diamond jewellery collections from designers such as Tolkowsky, Neil Lane Designs, and The Diamond Story.
Can I book an appointment for personalized assistance at Ernest Jones?
Yes, you can book an appointment with one of Ernest Jones' experts to receive help finding the perfect piece for extra special purchases.
Does Ernest Jones accept mobile payment methods like NFC?
Yes, Ernest Jones accepts mobile NFC payments as well as debit cards, and does not require cash payments only.
Are there parking options available near Ernest Jones?
Yes, there is plenty of parking available around Truro, and a regular park and ride bus service to help you reach Ernest Jones conveniently.
What nearby places can I visit before or after shopping at Ernest Jones?
You can enjoy nearby places such as Cafe W for coffee or tea, Waterstones bookstore and coffee shop, or visit the Town Hall, a local landmark and historical building in Truro.
How can nearby fitness and recreation venues be useful when visiting Ernest Jones?
If you're visiting Ernest Jones, you might also want to check out nearby fitness venues like Breathe HQ or Motivation Fitness for your workout needs before or after shopping.
Are there other jewelry stores near Ernest Jones in Truro?
Yes, nearby jewelry stores include Klimek Jewellers, Michael Spiers, Storm of London, and Accessorize, offering additional choice in jewelry and watches.
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