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Ernest Jones

4.4
(56 reviews)

Business Details

9 - 10 Boscawen Street, Truro, CON
TR1 2QU, United Kingdom
+44 1872 222035
https://www.ernestjones.co.uk/store/GB-REG/Truro/EJ3467

About

JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
You’ll find Ernest Jones in Truro town centre on Boscawen Street, between Lloyds Bank and Waterstones. There is plenty of parking around Truro, and there’s also a regular park and ride bus service. In our store, you’ll discover an impressive range of designer and fashion brand watches from top names such as Gucci, Rotary, Hamilton and Frederique Constant. We also offer stunning bridal and diamond jewellery collections from famed designers such as Tolkowsky, Neil Lane Designs and The Diamond Story. In-store services include repairs, valuations and personalisation, and we also host Le Vian wedding and diamond events. For help with those extra special purchases, book an appointment with one of our experts who’ll happily assist you in finding the perfect piece. We look forward to welcoming you soon.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Ernest Jones
9 - 10 Boscawen Street, Truro, CON
TR1 2QU, United Kingdom

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
Sunday10:00 AM - 4:00 PM
12/25/20269:00 AM - 5:00 PM

Products & Services

2 lists · 14 items

Explore offerings from Ernest Jones on 9 - 10 Boscawen Street in Truro, with popular repair & care services offsite available at this location.

Products - Watches

1 item

Watches
Watches
£100.00 - £53,000.00

There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.

Services

13 items

Repair & Care Services Offsite

Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.

Ring Sizing
Ring Sizing
From £59.95

Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.

Jewellery Rhodium Plating

Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.

Jewellery Repair Services
Jewellery Repair Services
Prices may vary depending on item type and work required

Jewellery repairs for rings, chains and settings. Free in‑store estimate.

Watch Servicing
Watch Servicing
From £49.95

Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.

Watch Repairs
Watch Repairs
Price and lead times vary depending on watch brand and work required

Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.

Jewellery & Watch Engraving

Engraving for jewellery and watches with names, dates or messages. Precision finish for lasting memories

In-Store Watch Bracelet Adjustments
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.

Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.

In-Store Jewellery Cleaning
In-Store Jewellery Cleaning

Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.

Reviews

4.4
56 reviews
5 stars
44
4 stars
2
3 stars
2
2 stars
2
1 star
6
  • JC
    Julie Creese
    Apr 11, 2026
    1.0
    I am extremely unhappy with the way the Truro store manager "dealt" with the issue I have with one of Ernest Jones' products today. Customer Service Headquarters - please can you provide me with your email address so that I can discuss. I wish to email so I have everything in writing.
  • OJ
    Olivia Jeffries
    Jan 11, 2026
    5.0
    This is a massive shout out to the Truro store manager Kayleigh who was life saver when I recently had issues with both my engagement and wedding rings. She treated me with so much empathy for the sentimental value of those pieces and went above and beyond to resolve the issue and get me my rings back! I'm so grateful for her incredible customer service!
  • CO
    Carmen Oxley
    Jan 3, 2026
    1.0
    Absolutely no service at all from the staff in Truro. Told I would have to get a watch in male range. I know I can get the product I requested as I have worn the brand for over 20 year's Service in Samuel's across the road 100%.
  • BD
    Bren Dowse
    Apr 28, 2023
    5.0
    We would like to give kayleigh a huge thank you, for her outstanding service in helping sort out a problem with my ring and sorting out a replacement ring for me.
  • JK
    John Kieran
    Apr 8, 2023
    1.0
    Poor service. Visited the store 4 times just to try & but a wedding ring. Kayley was very helpful but the tills crashed & wasted time. Didn’t give any money off for a poor service & was misled.

Frequently Asked Questions About Ernest Jones

What are the opening hours of Ernest Jones in Truro?

Ernest Jones is open from 9:00 AM to 5:00 PM Monday through Saturday, and from 10:00 AM to 4:00 PM on Sundays. During certain holidays, the store extends its hours until 7:00 PM.

Where is Ernest Jones located?

Ernest Jones is located at 9 - 10 Boscawen Street, Truro, TR1 2QU, United Kingdom, in the town centre between Lloyds Bank and Waterstones.

Brand Certified Facts from Ernest Jones

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Certified June 14, 2026Yext Knowledge Graph
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