This profile is uncertified and using publicly sourced data
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Business Details
About
Department Store
Jim’s is an independent, family-run retailer established in Cornwall in 1984. Today, we operate four stores and have served customers online across the UK since 2000.
We stock a huge range of products including fishing tackle, DIY, art & craft supplies, homewares, storage, fancy dress, outdoor living, health & beauty and much more.
Our philosophy is simple: great products, competitive prices and good old-fashioned customer service. By buying in bulk and keeping our overheads low, we pass real savings on to our customers.
Whether you shop in-store, online or use Click & Collect, you can count on great value, friendly service and a hardworking team that genuinely cares.
Location
Hours
Monday9:00 AM - 4:30 PM
Tuesday9:00 AM - 4:30 PM
Wednesday9:00 AM - 4:30 PM
Thursday9:00 AM - 4:30 PM
Friday9:00 AM - 4:30 PM
Saturday9:00 AM - 4:30 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.