Disgusting attitude, as soon as I stepped in . They staff just went into my face saying “ we’re closing, we’re closing “ with dead stare , I was scared because I was looking at the clothes not paying attention cause not expecting an adult to do this . Ma’am , Idk if you’re a worker or manager but I just know that you shouldn’t be working there . I have zero customer service experience and I can teach you how to be polite with a customer, first in this situation you say “ Excuse me , I am sorry we’re closing but our times from … to … , thank you for coming tho “. This called manners , not rocket science, no AI , no need for work experience to figure it out but you seem out of touch with manners. Boring outdated clothes, just give it to charity shops . It’s been a year and the same clothes there , no new collections . Lazy workers, lazy boss , lazy company , close it already ..
Returning an unwanted item?
We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple:
-You can return any item within 28 days, including sale items or items purchased with promotional discounts. (Your 28 days start from the date on your receipt, or from the date when you received/collected any items you bought online).
-Items must be unworn and in their original condition.
-Items must be returned with a valid dispatch note (online purchases) or a valid receipt/proof of purchase (in-store purchases).
-All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated).
Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. For a full list of refund exceptions, visit our Help Centre for more info: https://help-uk.newlook.com/hc/en-gb/articles/360015244592-What-is-your-returns-policy-
What is New Look's returns policy?
You can return any item within 28 days in its original, unworn condition with a valid receipt or dispatch note. Refunds go to the original payment method.
Does New Look offer in-store pickup for online orders?
Yes, New Look provides an in-store pickup service for purchases made online.
What are the opening hours of New Look in Winsford?
New Look is open Monday to Friday from 9:00 to 17:30, Saturday from 9:00 to 17:00, and Sunday from 12:00 to 16:00.
What types of products does New Look offer?
New Look offers affordable, on-trend clothing and accessories for women, men, and kids, including boots, dresses, coats, and more.
What payment methods are accepted at New Look Winsford?
They accept various payment options including American Express, Apple Pay, Android Pay, Cash, Diners Club, Maestro, Mastercard, and Visa.
Is New Look Winsford accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance and parking but does not have a wheelchair accessible elevator.
What nearby shopping centers can I visit when shopping at New Look?
You can also visit Winsford Cross Shopping Centre and Winsford Town Centre, both nearby, for additional retail and dining options.
Where can I find pharmacy services near New Look in Winsford?
Ponda's Chemist is located nearby for any pharmacy needs during your visit to New Look.
Are there places to grab food close to New Look in Winsford?
Yes, Mrs sandwich and Greggs are nearby options for fast food and bakery treats.
What services related to beauty and grooming are available near New Look?
Nearby you can find Hollie and Co hair salon, The Antique Barbershop, PL nails and beauty, and Sami’s Barber traditional Turkish Barber for beauty and grooming needs.
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