Established in 2013, Designer Exchange became the first pre-owned luxury fashion store to always offer instant payment and exchange for second-hand designer items. Designer Exchange has a built platform that focuses on promoting sustainability within luxury fashion without compromising the customer experience. Both in-store and online, there are over 3,500 unique and authentic designer items from 100 different brands ranging from timeless classics like Hermés, Chanel and Louis Vuitton to everyday fashion house favourites like Prada, Fendi and Gucci. With some items up to 85% off the RRP - why pay more? With more than 20 years industry experience, feel reassured that you're in safe hands when shopping pre-loved or you are looking to sell your pieces, our friendly and driven team are here to help. Join our ever-growing community who buy, sell and exchange designer items. Discover shopping pre-loved, authentic designer pieces either online or across 6 locations across the UK, and one location in Madrid, Spain.
Amazing service was really impressive, the girls at Cheshire oaks were so helpful after I bought my first Gucci bag!
OP
Olivia Proudlock
Aug 8, 2026
5.0
Shout out to Leroy at Cheshire oaks excellent customer service !! Couldn’t do enough for me, also very knowledgeable in the designer item I was interested in.⭐️10/10⭐️from me.
JR
Jessica Rogers
Aug 1, 2026
5.0
Alex was Super helpful, found me exactly what I was looking for! Lots of great stock to choose from…Would recommend a visit!
BC
Brad Carter
Jul 25, 2026
5.0
Great experience at Cheshire Oaks Designer Exchange from the moment I walked in till I walked out. Jess A and Kirsty are very welcoming and a credit to the company, their knowledge is excellent and knew what I needed and the help provided made it all the more smoother. Definitely would come back again.
ST
S T
Jul 19, 2026
5.0
Dear Store Manager
I’d like to give a massive 5-star review to May.
I came into the store today to ask for help uploading some clothing I was looking to resell, and May took the time to talk me through everything step by step. May was incredibly friendly, enthusiastic, positive, and patient throughout.
What really stood out was how genuine May was. We ended up having a lovely chat about the importance of being human, connecting with people, and simply taking the time to have a conversation. May made me feel completely welcome and never once made me feel rushed.
May is a real credit to your team. Her customer service goes far beyond helping with a task she creates a positive experience that people remember. I genuinely think she deserves Employee of the Month and would make an excellent mentor or coach for others because of the way she naturally connects with people.
Very attentive with other customers before I approach May.
Thank you, May, for your kindness, professionalism, and outstanding customer service. You made my day.
Thank you, May, for your kindness, professionalism, and outstanding customer service. You made my day.
Stephanie Cowdell
Founder | Elev8 Sales
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