This profile is uncertified and using publicly sourced data
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Business Details
About
Clothing Store
Come visit us in our little pink shop in Chester's city centre, nestled near Chester Cathedral.
We're part of the Re:Yak BuyBack scheme, bring in your clean Lucy & Yak items in any condition, get a money-off voucher towards your next Yaks.
We host a sensory-friendly day each month, adapting our shop to provide a more comfortable shopping experience for those with sensory sensitivities. Changes may include dimmed lighting, reduced noise, and limiting the number of customers at one time. Check our Instagram page for details on our next sensory-friendly shopping day.
Find your new favourite Yaks at Lucy & Yak, Chester.
Location
Hours
Monday10:00 AM - 5:00 PM
Tuesday10:00 AM - 5:00 PM
Wednesday10:00 AM - 5:00 PM
Thursday10:00 AM - 5:00 PM
Friday10:00 AM - 5:00 PM
Saturday10:00 AM - 6:00 PM
Sunday10:30 AM - 4:30 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.