Watches
£100.00 - £53,000.00
There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.
Brand Certified
Ernest Jones
4.8(175 reviews)
Certified by Ernest Jones • Jun 21, 2026
Business Details
10 Eastgate Street, Chester, CHW
CH1 1LF, United Kingdom
Certified by Ernest Jones • Jun 21, 2026
+44 1244 346075
Certified by Ernest Jones • Jun 21, 2026
https://www.ernestjones.co.uk/store/EJ3045-Chester
Certified by Ernest Jones • Jun 21, 2026
About
Certified by Ernest Jones • Jun 21, 2026
JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
Located on Eastgate Street, Ernest Jones is positioned next door to The Edinburgh Woollen Mill and just feet from the Chester Cross. The store is easily accessible with many nearby parking options, including Market Place or Princess Street car parks. In-store, you’ll find a wide range of luxury watches from brands such as Gucci, Raymond Weil, Movado and Coach. We also stock an elegant range of exclusive jewellery and stunning diamonds from leading names like Neil Lane Bridal, Vera Wang, and British designer Lucy Quartermaine. Our services include watch and jewellery repairs, valuations and personalisation, and you can even book an appointment with one of our friendly experts to help you find that perfect piece. We look forward to welcoming you soon.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Ernest Jones • Jun 21, 2026
Hours
Certified by Ernest Jones • Jun 21, 2026
Monday9:30 AM - 5:00 PM
Tuesday9:30 AM - 5:00 PM
Wednesday9:30 AM - 5:00 PM
Thursday9:30 AM - 5:00 PM
Friday9:30 AM - 5:00 PM
Saturday9:30 AM - 5:30 PM
Sunday10:30 AM - 4:30 PM
12/25/20269:30 AM - 5:00 PM
Products & Services
2 lists · 14 items
Explore offerings from Ernest Jones on 10 Eastgate Street in Chester, with popular repair & care services offsite available at this location.
Products - Watches
1 item
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Ring Sizing
From £59.95
Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.
Jewellery Cleaning & Polishing
From £39.95
Jewellery cleaning and polishing to restore shine and remove scratches. Off‑site service.
Jewellery Rhodium Plating
From £49.95
Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.
Jewellery Repair Services
Prices may vary depending on item type and work required
Jewellery repairs for rings, chains and settings. Free in‑store estimate.
Watch Battery Replacement & Reseal
From £49.95
Watch battery replacement and reseal to restore performance and water resistance, using high‑quality components.
Watch Servicing
From £49.95
Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.
Watch Repairs
Price and lead times vary depending on watch brand and work required
Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.
Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.
Jewellery & Watch Valuation
From £60
All valuations for insurance or probate purposes.
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.
Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.
In-Store Watch Battery Replacement
From £9.99
In‑store battery replacement from £9.99. Expert fitting with high‑quality batteries; subject to availability.
Bespoke jewellery design to create a unique piece. In‑store consultation required.
In-Store Jewellery Cleaning
Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.
Reviews
4.8
175 reviews
5 stars
160
4 stars
6
3 stars
4
2 stars1
1 star
4
- LMleon marshJun 6, 20265.0We would like to thank Ernest jones in Chester and especially Andrew the store manager. We’ve recently upgraded my engagement ring due to issues with the original ring. He made this process very easy; with clear communication via email prior to going into the store. Whilst in the store We were given time and support to choose the right ring and he made the experience an enjoyable one which we appreciated. Massive thank you all in all an amazing level of customer service
- PWPaul WilliamsonMar 31, 20265.0My wife and I visited the store on Sunday and had the pleasure of meeting Lita. Nothing was too much trouble for Lita and she took a lot of time offering advice and suggestions. We walked away having placed our ring order following a great in store experience. The rings arrived today and both are stunning. A very happy wife! Thank you Lita x
- TGTasha GrayMar 7, 20265.0We had a brilliant experience choosing wedding rings with Peter - he was very friendly and knowledgeable and made us feel comfortable with what felt like a big decision. We left the shop feeling positive and happy with our purchases 😊 The other staff were also chatty, friently and the atmosphere was really good in the shop! Thanks for a great experience!
- SSStettafireJul 11, 20241.0Had a charm in for repair. I didn't ask them too but they polished it within an inch of its life. It lost its original antique finish and they took away so much material you can barely see the hallmark anymore. Plus I did find the staff quite rude and argumentative. Would've been 2 stars instead of 1 if not for the attitude.
Frequently Asked Questions About Ernest Jones
Where is Ernest Jones located in Chester?
Ernest Jones is located at 10 Eastgate Street, Chester, CH1 1LF, United Kingdom.
What are the opening hours of Ernest Jones in Chester?
Ernest Jones is open Monday to Friday from 9:30 AM to 5:00 PM, Saturdays from 9:30 AM to 5:30 PM, and Sundays from 10:30 AM to 4:30 PM.
What types of products does Ernest Jones offer?
Ernest Jones offers luxury watches from brands like Gucci, Raymond Weil, Movado, and Coach, as well as exclusive jewellery and diamonds from designers like Neil Lane Bridal, Vera Wang, and Lucy Quartermaine.
Does Ernest Jones provide any in-store services?
Yes, services include watch and jewellery repairs, valuations, personalisation, and you can book an appointment with their experts for personalised assistance.
Can I pay using mobile NFC or debit cards at Ernest Jones?
Yes, Ernest Jones accepts debit card and mobile NFC payments. Cash is not required for purchases.
Is there parking available near Ernest Jones in Chester?
Yes, there are several parking options near Ernest Jones including Market Place and Princess Street car parks for customer convenience.
Can I order products online or arrange in-store pickup at Ernest Jones?
Yes, Ernest Jones offers online shopping with delivery options and also provides in-store pickup for your convenience.
What nearby shops can I visit after shopping at Ernest Jones?
Nearby shops include Gasia for jewellery and watches, Snix Clothing for women's fashion, and Accessorize for fashion accessories, all within walking distance on Eastgate Street.
Are there nearby eateries where I can dine around Ernest Jones?
Yes, you can visit nearby restaurants like Shrub, House Chester & Maitai Lounge, and Heaven's Up Turkish Bistro & Bar for a variety of dining options after your visit.
What local attractions are close to Ernest Jones in Chester?
Ernest Jones is just feet from the historic Chester Cross and near landmarks like Chester High Cross and 1 Bridge Street, which you can explore before or after your shopping trip.
Brand Certified Facts from Ernest Jones
This information is certified by Ernest Jones and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website