Located on Eastgate Street, Ernest Jones is positioned next door to The Edinburgh Woollen Mill and just feet from the Chester Cross. The store is easily accessible with many nearby parking options, including Market Place or Princess Street car parks. In-store, you’ll find a wide range of luxury watches from brands such as Gucci, Raymond Weil, Movado and Coach. We also stock an elegant range of exclusive jewellery and stunning diamonds from leading names like Neil Lane Bridal, Vera Wang, and British designer Lucy Quartermaine. Our services include watch and jewellery repairs, valuations and personalisation, and you can even book an appointment with one of our friendly experts to help you find that perfect piece. We look forward to welcoming you soon.
There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.
Explore the stunning collection of diamond rings at Ernest Jones, crafted to celebrate life’s most meaningful moments. Featuring carefully selected diamonds chosen for their brilliance and quality, each ring offers exceptional sparkle and refined style.
From classic solitaires to modern designs, there’s a perfect ring for every occasion. Set in premium metals such as gold, white gold, and platinum, each piece is designed for lasting beauty, making it a timeless symbol of love and elegance.
Discover the collection of wedding rings at Ernest Jones, expertly crafted to represent everlasting love and commitment. Designed with quality and comfort in mind, each ring offers a timeless finish perfect for everyday wear.
From classic bands to more detailed styles, there is a design to suit every preference. Crafted in premium metals such as gold, white gold, and platinum, these rings are made to be cherished for a lifetime, symbolising your journey together in style.
Discover the elegant collection of engagement rings at Ernest Jones, designed to mark life’s most meaningful moments. Each ring features carefully selected diamonds, chosen for their brilliance and quality, creating a truly captivating sparkle.
From timeless solitaire designs to contemporary styles, there is something to suit every taste. Crafted in premium metals such as gold, white gold, and platinum, each piece is made for lasting beauty and comfort, making it the perfect symbol of love and commitment.
Explore the elegant collection of gold jewellery at Ernest Jones, designed to bring timeless style to every occasion. Crafted from high-quality gold, each piece offers a radiant finish and lasting durability.
From delicate everyday designs to bold statement pieces, the collection suits a variety of tastes and styles. Whether you're searching for a meaningful gift or a classic addition to your own collection, there’s something to suit every moment.
Available in yellow gold, white gold, and rose gold, each piece is thoughtfully designed for both comfort and sophistication, making it perfect for everyday wear or special occasions.
Discover the refined collection of watches at Ernest Jones, designed to combine style with reliable performance. Crafted using high-quality materials, each timepiece offers durability, precision, and a sophisticated finish.
From classic designs to modern styles, the range suits both everyday wear and special occasions. Featuring trusted brands and expertly made movements, every watch is created with attention to detail and comfort in mind.
Perfect as a meaningful gift or a stylish personal accessory, Ernest Jones watches are made to be worn and appreciated for years to come, offering a timeless addition to any collection.
Explore the collection of smartwatches at Ernest Jones, designed to combine modern technology with sleek, everyday style. Crafted with high-quality materials, each smartwatch offers comfort, durability, and a sophisticated finish.
From fitness tracking and health monitoring to seamless smartphone connectivity, these smartwatches are built to support your daily routine with ease. With a range of designs and finishes available, there’s something to suit every lifestyle and preference.
Perfect for staying connected while on the go, Ernest Jones smartwatches offer both practicality and style, making them a versatile addition to any collection.
Discover the beautiful collection of silver jewellery at Ernest Jones, designed to add effortless style to any look. Crafted from high-quality silver, each piece offers a bright, polished finish and lasting durability.
From delicate everyday designs to more statement pieces, the collection caters to every style and occasion. Whether you're searching for a thoughtful gift or a versatile addition to your own collection, there’s something to suit every taste.
Designed with comfort and attention to detail, Ernest Jones silver jewellery is perfect for everyday wear, offering timeless appeal that can be enjoyed for years to come.
Explore the versatile collection of rings at Ernest Jones, designed to suit every style and occasion. Crafted using high-quality materials, each piece offers a perfect blend of durability, comfort, and refined design.
From simple, elegant bands to more detailed and eye-catching styles, the range caters to both everyday wear and special moments. Whether you're marking a milestone, choosing a meaningful gift, or adding to your personal collection, there’s a ring to suit every taste.
Available in a variety of metals and finishes, each ring is designed with attention to detail, ensuring lasting beauty and a comfortable fit. Ernest Jones rings offer timeless appeal, making them perfect for everyday elegance or celebrating life’s special moments.
Discover the stunning collection of necklaces at Ernest Jones, designed to add the perfect finishing touch to any look. Crafted from high-quality materials, each piece offers a blend of elegance, durability, and everyday wearability.
From delicate chains for a subtle, refined look to more statement designs that stand out, the collection caters to a variety of styles and occasions. Whether you’re dressing for a special event or enhancing your everyday outfit, there’s a necklace to suit your style.
Available in a range of metals and finishes, each piece is thoughtfully designed with attention to detail and comfort in mind. Ernest Jones necklaces make the perfect gift or a timeless addition to your own jewellery collection, offering lasting beauty you can enjoy for years to come.
Explore the elegant collection of bracelets at Ernest Jones, designed to bring a refined finishing touch to any look. Crafted from high-quality materials, each piece combines durability with sophisticated style for everyday wear or special occasions.
From delicate, understated designs to bold statement pieces, the collection offers something to suit every taste and personality. Perfect as a meaningful gift or a stylish addition to your own jewellery collection, each bracelet is created with comfort and attention to detail in mind.
Available in a range of metals and finishes, Ernest Jones bracelets offer versatile style and lasting beauty, making them an essential accessory for any occasion.
Discover the elegant collection of earrings at Ernest Jones, designed to add the perfect finishing touch to any look. Crafted from high-quality materials, each pair offers a balance of style, comfort, and lasting durability.
From classic studs and timeless hoops to more detailed statement designs, the range suits both everyday wear and special occasions. Whether you're looking for a subtle accessory or something to stand out, there’s a style to match every taste.
Available in a variety of metals and finishes, Ernest Jones earrings are thoughtfully designed with attention to detail, making them a meaningful gift or a versatile addition to your jewellery collection.
Reviews
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177 reviews
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Aaron Watson
Jul 21, 2026
5.0
The customer service at Ernest Jones Chester is unrivalled. Andrew and his team have been so helpful and managed to not only order my ring, but also get it resized all on a very tight timescale ahead of our wedding day. Highly recommend this store and sincerely hope this feedback makes its way to the EJ head office for wider recognition. Thank you Andrew and team
MP
mel pickering
Jul 19, 2026
5.0
Great service and excellent item. Manager couldn’t be more helpful and even gave detailed advice based on preferences. On our two visits the manager went above and beyond for us. Many thanks
LM
leon marsh
Jun 6, 2026
5.0
We would like to thank Ernest jones in Chester and especially Andrew the store manager. We’ve recently upgraded my engagement ring due to issues with the original ring. He made this process very easy; with clear communication via email prior to going into the store. Whilst in the store We were given time and support to choose the right ring and he made the experience an enjoyable one which we appreciated. Massive thank you all in all an amazing level of customer service
PW
Paul Williamson
Mar 31, 2026
5.0
My wife and I visited the store on Sunday and had the pleasure of meeting Lita. Nothing was too much trouble for Lita and she took a lot of time offering advice and suggestions. We walked away having placed our ring order following a great in store experience. The rings arrived today and both are stunning. A very happy wife! Thank you Lita x
TG
Tasha Gray
Mar 7, 2026
5.0
We had a brilliant experience choosing wedding rings with Peter - he was very friendly and knowledgeable and made us feel comfortable with what felt like a big decision. We left the shop feeling positive and happy with our purchases 😊 The other staff were also chatty, friently and the atmosphere was really good in the shop! Thanks for a great experience!
Ernest Jones is located at 10 Eastgate Street, Chester, CH1 1LF, United Kingdom.
What are the opening hours of Ernest Jones in Chester?
Ernest Jones is open Monday to Friday from 9:30 AM to 5:00 PM, Saturdays from 9:30 AM to 5:30 PM, and Sundays from 10:30 AM to 4:30 PM.
What types of products does Ernest Jones offer?
Ernest Jones offers luxury watches from brands like Gucci, Raymond Weil, Movado, and Coach, as well as exclusive jewellery and diamonds from designers like Neil Lane Bridal, Vera Wang, and Lucy Quartermaine.
Does Ernest Jones provide any in-store services?
Yes, services include watch and jewellery repairs, valuations, personalisation, and you can book an appointment with their experts for personalised assistance.
Can I pay using mobile NFC or debit cards at Ernest Jones?
Yes, Ernest Jones accepts debit card and mobile NFC payments. Cash is not required for purchases.
Is there parking available near Ernest Jones in Chester?
Yes, there are several parking options near Ernest Jones including Market Place and Princess Street car parks for customer convenience.
Can I order products online or arrange in-store pickup at Ernest Jones?
Yes, Ernest Jones offers online shopping with delivery options and also provides in-store pickup for your convenience.
What nearby shops can I visit after shopping at Ernest Jones?
Nearby shops include Gasia for jewellery and watches, Snix Clothing for women's fashion, and Accessorize for fashion accessories, all within walking distance on Eastgate Street.
Are there nearby eateries where I can dine around Ernest Jones?
Yes, you can visit nearby restaurants like Shrub, House Chester & Maitai Lounge, and Heaven's Up Turkish Bistro & Bar for a variety of dining options after your visit.
What local attractions are close to Ernest Jones in Chester?
Ernest Jones is just feet from the historic Chester Cross and near landmarks like Chester High Cross and 1 Bridge Street, which you can explore before or after your shopping trip.
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