John Pass is a family owned business with stores in Crewe and Newcastle Under Lyme. A great selection of watches including fine Swiss Watches from Omega, Longines,TAG Heuer and Tissot and affordable Rotary and Henry watches together with British designed Elliot Brown. Fine Diamond and Gem Set Jewellery and your favourite brands from Pandora, Thomas Sabo, Links of London, Swarovski and many more. We have a great range of pre owned Watches and Jewellery. An on site repair workshop and range of after sales services including Valuations are also offered.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.