Welcome to The Flower House, an independent florist founded in 2016 by Beverley Coghlan and Megan Sharpley. From bespoke wedding design, corporate and event flowers, gift bouquets and flower subscriptions to sympathy and funeral tributes, everything we make is hand-crafted with attention to detail and a focus on customer care. Based in the beautiful grade II listed building, The Pillars, Park Green, Macclesfield and also occupying a second store in the idyllic village of Bollington, we have created two unique flower and gift boutiques offering customers something a little bit different. Our wonderful team of florists use their expertise to create floral designs for all occasions ranging from hand-tied birthday bouquets to bespoke gifts.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.