The Arthur Rank Hospice Charity Shops play a vital role in raising funds for people across Cambridgeshire living with an advanced serious illness or other life-limiting condition and those who need end of life care.
Our Ely Charity Shop is situated in the City’s High Street close to the Cathedral.
Feel free to pop in to donate or have a browse and meet our friendly staff and volunteers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.