TK Maxx

Reviews

• CT

  Caroline Templer

  Mar 20, 2026
  5.0
  Good choice of items in this store
• IC

  Iulia Ciceu

  Mar 6, 2026
  5.0
  Great things Great sellers
• AB

  Annie Black

  Feb 17, 2026
  4.0
  I want to start this review by stating the positive rating is solely down to that of the manager of this store - she is absolutely fantastic, caring and compassionate. Sadly, the same cannot be sad for a member of staff named “Emma” who misinformed me she was the store manager. I want to make a point of saying, I have specifically called this store on a number of occasions enquiring as to whether my very small (carried) chihuahua is allowed in store, and have been assured this is not a problem. Having taken him in for the past year numerous times a week without any issues, I was stopped today on the door by security who said he didn’t think dogs were allowed. I was absolutely stunned when the rudest lady I had ever encountered marched over (large drawn on eyebrows, brown unkempt hair) and abruptly informed me I was not allowed in the store. I tried to explain to her I had spoken to someone previously who confirmed this was not an issue, and that he is a registered therapy dog, to which she demanded to see my phone call log. Due to the nature of my work, I did not feel comfortable with this, but was more than happy to produce a card showing my dog was registered as a therapy animal. She completely refused to listen and instead began raising her voice and making me feel incredibly afraid, demanding I was wrong and had to leave. I was then informed she was in fact not the store manager, when a lovely lady (who was the store manager) came over and couldn’t have been more helpful and understanding. I was visibly shaking and upset by this point. I was then allowed back into the store with my dog with no issues, as we had initially attempted to do. Emma’s behaviour was discriminatory, rude and against the law. I would urge people to be kind and to ask to speak to the genuine store manager - she is wonderful.
• PS

  Phillip Smith

  Feb 8, 2026
  5.0
  Good selection of items here. Pricing strange here so watch multiple items as one may have a different price for the same thing.
• EE

  Ella Eastham-Wood

  Aug 6, 2021
  1.0
  Partner tried to return an item that he bought from this store damaged, however the tag had come off. The item was within its return period, and had not been worn, we provided a receipt. Manager was called, and suggested my partner “should have checked the shirt wasn’t damaged before buying it”, and was told my partner had obviously worn it (he hadn’t). We didn’t know at the time the item was damaged, or we wouldn’t have bought it (obviously). Would also suggest the store shouldn’t be selling shirts with holes in it anyway. Eventually a refund was reluctantly given, however we both felt uncomfortable.