Charles Tyrwhitt

Reviews

• AB

  Adam Bloom

  Aug 9, 2026
  5.0
  Joe was fantastic! Super helpful, friendly and professional. Highly recommended!
• JJ

  Jamie

  May 12, 2026
  1.0
  Today I attempted to attend this shop at 3pm to be presented with a locked door and a note taped to the window saying they're taking a break and they'll be back at 4pm. I then managed to find what I needing in Next instead. At 3.55pm went back to the store and waited 12 minutes for it to be reopened. A ginger haired gent unlocked the door having appeared from the back room with a woman who clearly wasn't an employee.
• JC

  J C

  May 3, 2026
  2.0
  We visited the Bracknell store initially and were very pleased with the service. The lady who assisted us was lovely, extremely helpful, and took precise measurements for tailoring. However, when we returned to collect the suit, we noticed some loose threads. When we raised this, the manager reassured us it was nothing to worry about. Once we got home and took a closer look, we discovered a pull in the back of the jacket. We returned the next day, but the team was quite standoffish and insisted their tailors don’t usually make mistakes. They did agree to order a new jacket to be tailored. While in store, we checked other jackets on display and even found one with a significant rip in the back, which we pointed out to management. When we came back to collect the replacement jacket, the experience was again disappointing. The team remained dismissive. We were told the manager had inspected the jacket, but the tailoring on the back seam was clearly poor, with visible puckering. Although it smooths slightly when worn, that’s beside the point the quality of the tailoring was not acceptable. The sales assistant also left before we could properly raise our concerns. Overall, aside from the excellent service we received from the first staff member, the experience was very disappointing and poorly handled. This is not the level of service or quality you would expect when spending £700 on a suit.
• GC

  Georgie C

  Nov 30, 2017
  5.0
  My husband and I came in here last week to get his suit for my cousins wedding and we couldn't have asked for better service. The staff were beyond compare, the suits are top notch quality and to top it off the store smells amazing! At the wedding everyone was complimenting his suit, saying how dashing he looked, I can't believe it, never had attention like it. We will be coming to this establishment in the future for sure!