Location.com logo
Brand Certified

New Look

4.0
(202 reviews)

Business Details

+44 1213 628850
http://www.newlook.com/uk/store/1198

About

Women's Clothing ShopJeansLingerie ShopPlus Size Clothing ShopSwimwear ShopChildren's Clothing ShopFashion Accessories ShopShoe ShopNew Look
Feel-good fashion brand offering affordable, on-trend clothing & accessories for women, men and kids.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

New Look
148/150 Gracechurch Centre, Sutton Coldfield, BIR
B72 1PH, United Kingdom

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
Sunday10:30 AM - 4:30 PM

Reviews

4.0
202 reviews
5 stars
91
4 stars
57
3 stars
34
2 stars
7
1 star
13
  • CP
    Cherrylyn P
    Sep 12, 2026
    5.0
    First time ive had to return anything, so was a bit unsure. Lovely Lorraine talked me through the in store post box and made sure it was completed. All the staff there are friendly and helpful.
  • GJ
    Gail Jackson
    Jul 9, 2026
    4.0
    Some lovely dresses
  • RM
    Rosanna Mandrides Shinoda Marysaleemsegal
    Oct 6, 2019
    5.0
    Extremly beautiful store one of my many favourites stores excellent beautiful quality product at unaffordable price love it.God bless& wishing the management sweetbeart &all the team prsperity fr many yrs to with many more customers buying frm their beautiful store.in gjcl sweetbeautiful rosanna mary saleem segal gm gls mss

Frequently Asked Questions About New Look

What is your returns policy?

Returning an unwanted item? We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple: -You can return any item within 28 days, including sale items or items purchased with promotional discounts. (Your 28 days start from the date on your receipt, or from the date when you received/collected any items you bought online). -Items must be unworn and in their original condition. -Items must be returned with a valid dispatch note (online purchases) or a valid receipt/proof of purchase (in-store purchases). -All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated). Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. For a full list of refund exceptions, visit our Help Centre for more info: https://help-uk.newlook.com/hc/en-gb/articles/360015244592-What-is-your-returns-policy-

What is the returns policy at New Look Sutton Coldfield?

You can return any item within 28 days in its original, unworn condition with a valid receipt. Refunds are issued to the original payment method.

Brand Certified Facts from New Look

This information is certified by New Look and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: