Ring Sizing
From £59.95
Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.
Brand Certified
H. Samuel
4.6(190 reviews)
Certified by H. Samuel • Jun 21, 2026
Business Details
22 The Parade, Sutton Coldfield, BIR
B72 1PD, United Kingdom
Certified by H. Samuel • Jun 21, 2026
+44 1213 549462
Certified by H. Samuel • Jun 21, 2026
https://www.hsamuel.co.uk/store/HS4540-Sutton%20Coldfield
Certified by H. Samuel • Jun 21, 2026
About
Certified by H. Samuel • Jun 21, 2026
JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
You’ll find H.Samuel Sutton Coldfield on the outer corner of the Gracechurch Shopping Centre, by the North Mall entrance and opposite the Red Rose Centre. Convenient parking is found in the Gracechurch multi-storey on Brassington Avenue, which gives you direct access to the shops. Or, if you’re visiting us via public transport, the Centre is only a short walk from Sutton Coldfield train station and is right next to the bus stops. In-store, you’ll find a fantastic selection of ladies and gents watches from iconic brands including Armani Exchange, Casio and Tommy Hilfiger. We also stock an impressive selection of jewellery and gifts for all occasions, as well as sparkling diamond and bridal collections from top names such as Forever Diamond, Perfect Fit and Princessa. If you need a hand finding the perfect gift, or you want to discuss repairs, valuations, personalisation or ear piercings, book an appointment with one of our friendly experts who’ll be happy to help. We look forward to seeing you soon.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by H. Samuel • Jun 21, 2026
Hours
Certified by H. Samuel • Jun 21, 2026
Monday9:30 AM - 5:00 PM
Tuesday9:30 AM - 5:00 PM
Wednesday9:30 AM - 5:00 PM
Thursday9:30 AM - 5:00 PM
Friday9:30 AM - 5:00 PM
Saturday9:30 AM - 5:00 PM
Sunday11:00 AM - 4:00 PM
12/25/20269:30 AM - 5:00 PM
Products & Services
3 lists · 15 items
Explore offerings from H. Samuel on 22 The Parade in Sutton Coldfield, with popular repair & care services offsite available at this location.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Jewellery Cleaning & Polishing
From £39.95
Jewellery cleaning and polishing to restore shine and remove scratches. Off‑site service.
Jewellery Rhodium Plating
From £49.95
Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.
Jewellery Repair Services
Prices may vary depending on item type and work required
Jewellery repairs for rings, chains and settings. Free in‑store estimate.
Watch Battery Replacement & Reseal
From £49.95
Watch battery replacement and reseal to restore performance and water resistance, using high‑quality components.
Watch Servicing
From £49.95
Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.
Watch Repairs
Price and lead times vary depending on watch brand and work required
Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.
Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.
Jewellery & Watch Valuation
From £60
All valuations for insurance or probate purposes.
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.
Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.
In-Store Watch Battery Replacement
From £9.99
In‑store battery replacement from £9.99. Expert fitting with high‑quality batteries; subject to availability.
Bespoke jewellery design to create a unique piece. In‑store consultation required.
In-Store Jewellery Cleaning
Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.
Lifetime Battery Replacement
1 item
Lifetime Battery Replacement
From £17.99
Lifetime battery replacement to keep your watch running reliably, using high‑quality components for lasting performance.
Ear Piercing
1 item
Ear Piercing
Free service when buying a pair of piercing earrings.
Professional ear piercing using safe, hygienic techniques. Includes starter earrings. Free with any piercing earring purchase.
Reviews
4.6
190 reviews
5 stars
152
4 stars
18
3 stars
6
2 stars
3
1 star
11
- NMNoman MalikJun 14, 20265.0Helpfull staff
- HKheidi kingApr 20, 20265.0I had the pleasure of Sylvia looking after me when purchasing our wedding rings and after a last minute out of stock for my wedding ring 5 days before my wedding day Sylvia went above and beyond to help me as I was a mess everything was planned and no wedding ring .she sourced me a ring and made sure it was delivered within 48 hours for me she kept me informed and looked after me well . . honestly Sylvia is a credit to the place and a lovely genuine women and turned a dreadful situation into a positive one. Also Josh was very helpful too I can not forget Josh . Thankyou both for your genuine caring natures .
- PFpeter flackMar 15, 20265.0Very friendly helpful staff. I came back and changed something with no issue.
- SSShamsher SinghDec 31, 20255.0Good & sportive staff 10/10 👍
- GSGeraldine SmithApr 23, 20255.0I went to Sutton Coldfield branch to get a new watch strap. A small item, but was treated as if it was a gold ring. Excellent service from Jane.
Frequently Asked Questions About H. Samuel
Where is H. Samuel Sutton Coldfield located?
H. Samuel Sutton Coldfield is located at 22 The Parade, Gracechurch Centre, Sutton Coldfield, B72 1PD, GB.
What are the opening hours of H. Samuel Sutton Coldfield?
The store is open Monday to Saturday from 9:30 AM to 5:00 PM, and on Sunday from 11:00 AM to 4:00 PM.
Does H. Samuel Sutton Coldfield offer delivery and pickup services?
Yes, they offer in-store pickup, delivery, and no-contact delivery services.
What types of products can I find at H. Samuel Sutton Coldfield?
You can find ladies and gents watches from brands like Armani Exchange, Casio, Tommy Hilfiger, as well as a selection of jewellery, gifts, diamond, and bridal collections from brands such as Forever Diamond, Perfect Fit, and Princessa.
Can I book an appointment for services like repairs or ear piercing at H. Samuel Sutton Coldfield?
Yes, you can book an appointment with their experts for repairs, valuations, personalisation, or ear piercings via their appointment booking link.
What payment options does H. Samuel Sutton Coldfield accept?
They accept debit cards and mobile NFC payments, and do not require cash only payments.
How can I reach H. Samuel Sutton Coldfield using public transport?
The store is a short walk from Sutton Coldfield train station and is right next to the bus stops, making it easily accessible by public transport.
Is there convenient parking available near H. Samuel Sutton Coldfield?
Yes, convenient parking is available in the Gracechurch multi-storey car park on Brassington Avenue, providing direct access to the shops including H. Samuel.
What notable stores or places are near H. Samuel Sutton Coldfield?
Nearby places include Holland & Barrett (health food store), Goldsmiths (jewelry store), Bhs - British Home Stores (department store), and Costa Coffee (coffee shop), offering a variety of shopping and dining options before or after visiting H. Samuel.
Can I visit H. Samuel Sutton Coldfield after shopping at the Red Rose Centre?
Yes, H. Samuel is located opposite the Red Rose Centre, making it convenient to visit before or after your time there.
Brand Certified Facts from H. Samuel
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Certified June 21, 2026Yext Knowledge Graph
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