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Mappin & Webb

4.5
(288 reviews)

Business Details

2 The Burlington, BIRMINGHAM, BIR
B2 4JH, United Kingdom
+44 1213 683410
https://www.mappinandwebb.com/

About

Watch StoreJewelry Store
Mappin & Webb is a true British treasure with over 250 years of tradition in the world of fine jewellery and watches. We are proud to be part of the worldwide network of Official Rolex Retailers. Our showroom also stocks other luxury brands such as; Tag Heuer, IWC, Officine Panerai, Fope, Wolf, Kiki McDonough, Mappin & Webb. The featured brands in the showroom are revised regularly, kindly enquire for further details.

Location

Mappin & Webb
2 The Burlington, BIRMINGHAM, BIR
B2 4JH, United Kingdom

Hours

Monday10:00 AM - 5:00 PM
Tuesday10:00 AM - 5:00 PM
Wednesday10:00 AM - 5:00 PM
Thursday10:00 AM - 5:00 PM
Friday10:00 AM - 5:00 PM
Saturday10:00 AM - 5:00 PM
Sunday11:00 AM - 5:00 PM

Reviews

4.5
288 reviews
5 stars
239
4 stars
11
3 stars
2
2 stars
6
1 star
30
  • AM
    Adam Maguire
    Jul 11, 2026
    5.0
    Adam, thank you for making what was already a special occasion into an unforgettable experience. From our very first phone call, you took the time to explain the Rolex process thoroughly and made us feel completely at ease. Throughout the whole journey you were patient, professional, approachable and never once made us feel under any pressure. The day we collected our dream watches was a huge milestone for us, and your genuine enthusiasm made it even more memorable. It’s rare to come across someone who makes customers feel so welcome. We walked away feeling like we’d known you for years. Thank you for everything you’ve done for us. Your customer service is outstanding, and you’re a real credit to Mappin & Webb.
  • NM
    nirgis majeed
    Jun 12, 2026
    5.0
    Saria was so professional and helpful and patient. No pushy sales just a caring approach. Couldn't have asked for more quality service. Thankyou
  • RB
    Raj Bandha
    May 18, 2026
    5.0
    Extremely good service as you would expect from a premium Rolex jeweller.
  • BB
    BahBah
    May 10, 2026
    2.0
    Usually, you can tell from their storefronts how high the prices are. They don't even think about how many people work hard, and these astronomical prices are really strange, so people are more likely to think of cheaper or even fake brands!
  • AS
    Adam S
    Feb 26, 2026
    1.0
    Usual story, told 2-3 year wait list for the less "flashly" Rolex's £10k or under, so no point visiting if you are after these and want sooner.

Frequently Asked Questions About Mappin & Webb

Where is Watches of Switzerland located in Birmingham?

Watches of Switzerland is located at 2 The Burlington 124 New Street, Birmingham, West Midlands, B2 4JH, UK.

What brands does Watches of Switzerland stock?

Watches of Switzerland stocks a wide range of luxury Swiss watch brands including Rolex, Omega, Breitling, Tag Heuer, Longines, Tudor, IWC, Hublot, Jaeger, Officine Panerai, Wolf, and Zenith.

Brand Certified Facts from Mappin & Webb

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Certified August 16, 2026Yext Knowledge Graph
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