Charles Tyrwhitt

Reviews

• NC

  nathan coulter

  6 days ago
  5.0
  The manager Reece was very impressive. He was the only person in store and was able to serve all 5 people in the store at the same time. Give him a raise. He was professional, friendly and had a great eye for detail and knowledge on picking out the best suit for me today.
• DG

  David Gaw

  May 19, 2026
  5.0
  Not usually one for leaving reviews but today making the exception. Have ordered online with yourselves for many years now but after shall we say a “change in waistline” thought I would be better of visiting the store to try on a more generous/comfortable fitting shirt. First time in the Belfast store and was greeted straight away by a very pleasant sales advisor called Reece. Told Reece my situation and reason for shopping in store today and have to say the experience from start to finish has blown me away. For years now I have purchased most things online as many people do now, seems to be the way of the world now I suppose but this personal touch, attention and level of detail you’l just not get from a keyboard. I would be the first to admit I’m a nightmare customer and Reece definitely had his work cut out today but nothing was too much trouble, numerous different try on’s sizes, collars sleeve lengths and the whole time done with a smile a great attention. Once we had the fit and size confirmed the selection of shirts was hard to choose from, so many styles collar cuts, patterns and anything I wanted that wasn’t available today would be shipped within 4 working days even having one of these shirts in the warehouse tailored to fit my sleeve length. One thing did stick in my head was that the entire time Reece was dealing with me and I was in the changing rooms I could hear Reece greeting every customer which came through the doors which is something I haven’t heard in shops in a long time. I can honestly say the service I received today was unreal and by far the best in store shopping experience I’ve had in years and all down to Reece. This young man is a credit to Charles Tyrwhitt and the Belfast store and has certainly changed my thought of shopping online. Thanks again Reece
• SD

  Shane Dog

  May 6, 2026
  2.0
  Whilst the customer service was very good the limited stock was disappointing. Most of the shirts I looked at didnt have the size medium.
• SM

  Sean McCloskey

  Apr 20, 2026
  5.0
  Always a pleasure with some very personable staff who are very very helpful. Grateful for the superb customer service and offers.
• AG

  Aidan Gallagher

  Apr 6, 2026
  5.0
  Great experience with staff. Helped me tremendously

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