You’ll find H.Samuel in the town centre of Bedford, on Midland Road, opposite Primark. There’s plenty of parking nearby, with the nearest to us being the River Street multi-storey which is just a few minutes’ walk away. In-store, you’ll discover an impressive selection of ladies and gents fashion watches from brands including Citizen, Lorus and Tommy Hilfiger. We also stock sparkling diamonds and stylish jewellery for every occasion from top brands like Perfect Fit, Emmy London and Enchanted Disney. If you need a hand finding the perfect treat for yourself or gift for a loved one, or you want to discuss repairs, valuations or engravings, book a free appointment with one of our friendly experts who’ll be happy to help. We look forward to seeing you soon.
Explore offerings from H. Samuel on 31 Midland Road in Bedford, with popular repair & care services offsite available at this location.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Our ring sizing services takes 10 working days. This can only be resized for gold, silver, platinum and palladium rings.
Non-precious metals cannot be resized.
There is a 12 month guarantee on all ring sizing.
*Please note this service is completed off site*
Restore the beauty and brilliance of your jewellery with our expert Cleaning and Polishing service. Everyday wear can leave precious metals scratched and gemstones looking dull, but our specialist care is designed to revive their original sparkle. Using professional cleaning, precision polishing, and high quality plating techniques, we gently remove imperfections and enhance shine, bringing your treasured pieces back to life so they look as stunning as the day you first wore them.
*Please note this service is completed off site*
Give your jewellery a flawless, high-shine finish with our professional Rhodium Plating service at H. Samuel and Ernest Jones. Designed especially for white gold, rhodium plating enhances brightness, adds a mirror-like shine, and helps protect against everyday wear.
Over time, jewellery can lose its original lustre, but our expert treatment restores a crisp, brilliant white finish while adding an extra layer of durability. Rhodium is a precious metal from the platinum family, valued for its strength and reflective qualities, making it ideal for keeping your rings, bracelets, and necklaces looking their best.
Whether you're refreshing a well-loved piece or maintaining the sparkle of something new, our specialist service ensures a refined, polished result that brings your jewellery back to life.
* Please note this service takes place ion an offsite location and will take 10 working days to complete.*
* Only available on white Gold Jewellery*
Prices may vary depending on item type and work required
Keep your treasured pieces in perfect condition with our expert Jewellery Repair service at H. Samuel and Ernest Jones. From ring resizing and chain repairs to clasp replacements and stone setting, our skilled specialists restore your jewellery with precision and care.
Each piece is carefully assessed and repaired using high quality materials, helping to preserve its beauty, durability, and sentimental value so you can enjoy wearing it for years to come.
Prices may vary depending on item type and work required however the team can provide a FREE price estimate if you bring your ring into your local store.
Keep your timepiece ticking perfectly with our Watch Battery Replacement and Reseal service at H. Samuel and Ernest Jones. Over time, watch batteries lose power and seals can weaken, affecting both performance and protection.
Our expert technicians carefully replace your battery and reseal your watch to help maintain its water resistance and reliability. Using professional tools and high quality components, we ensure your watch is restored with precision and care.
Trust us to keep your watch running smoothly, so you can rely on it every day.
Keep your timepiece performing at its best with our expert Watch Servicing at H. Samuel and Ernest Jones. Over time, watches can lose accuracy as internal components experience natural wear.
Our skilled technicians carry out a thorough service, including cleaning, lubrication, and precise adjustment of the movement to restore performance and reliability. Each watch is handled with expert care to help maintain its accuracy and extend its lifespan.
Trust our professional servicing to keep your watch running smoothly, so you can rely on it every day.
Price and lead times vary depending on watch brand and work required
Keep your timepiece in perfect condition with our expert Watch Repair service at H. Samuel and Ernest Jones. From damaged straps and broken clasps to faulty mechanisms and scratched glass, our skilled technicians are here to restore your watch with precision and care.
Each repair is carefully assessed and carried out using high quality components to ensure lasting performance and reliability. Whether it’s a minor fix or a more complex repair, we’ll help bring your watch back to its best.
Trust our specialists to give your watch the attention it deserves, so you can continue to wear it with confidence.
Add a personal touch to your treasured pieces with our Jewellery and Watch Engraving service at H. Samuel and Ernest Jones. Whether you’re marking a special date, name, or meaningful message, our expert engraving creates a lasting and unique finish.
Using precise techniques, we carefully engrave your chosen design onto a range of jewellery and watches, ensuring a clean, high quality result. Perfect for gifts or commemorating special moments, our engraving service transforms your piece into something truly one of a kind.
Create a lasting memory with a personal detail that will be cherished for years to come.
Ensure the perfect fit and comfort with our In Store Watch Bracelet Adjustment service at H. Samuel and Ernest Jones. Whether your watch feels too loose or too tight, our expert team can quickly resize the bracelet while you wait.
Using specialist tools and careful techniques, we remove or add links to achieve a secure, comfortable fit without compromising the design of your watch. Enjoy a personalised adjustment that helps your timepiece sit perfectly on your wrist, ready for everyday wear.
The bracelet adjustment is free of charge if the watch was purchased from EJ and HS. If the watch was purchased from elsewhere, this will be a £20 charge. We can adjust the bracelet of any watch that we sell and may be able to do so on other brands subject to bracelet types.
*Please note that the service is also subject to staff availability due to it being a skilled task that requires a trained team member.
Enjoy quick and convenient care with our In Store Watch Battery Replacement service at H. Samuel and Ernest Jones. If your watch has stopped or is losing time, our expert team can replace the battery while you shop.
Using professional tools and high quality batteries, we carefully fit a new power source to get your watch back up and running smoothly. Our efficient in store service helps ensure your timepiece is ready to wear again with minimal waiting time.
A watch battery replacement completed in store is from £9.99 This service is subject to staff availability due to it being a skilled task that requires a team member.
In-Store Jewellery Engraving
Free Basic Clean In-Store
Add a personal touch while you shop with our In Store Jewellery Engraving service at H. Samuel and Ernest Jones. Perfect for creating meaningful gifts or marking special occasions, our expert team can engrave your chosen message onto selected pieces while you wait.
Using precise engraving techniques, we ensure a clean and high quality finish that enhances your jewellery without compromising its design. Whether it is a name, date, or heartfelt message, we help you create something truly unique and memorable.
We cannot clean plated items, or pearls, opals, and emeralds in-store due to them being delicare in natrue. They would therefore need to be sent away for a chargeable clean and polish
Create something truly unique with our Bespoke Jewellery Design service at H. Samuel and Ernest Jones. Whether you are marking a special occasion or bringing a personal vision to life, our expert team will guide you through every step of the design process.
From selecting precious metals and gemstones to refining the final details, we work with you to craft a piece that reflects your individual style and story. Thoughtfully designed and expertly created, your bespoke jewellery will be as meaningful as it is beautiful, made to be treasured for years to come.
Please note that completely bespoke designs are only available in store as consultation with designers as well as wax molds will need to be reviewed.
Lifetime Battery Replacement
1 item
Lifetime Battery Replacement
£17.99
Enjoy peace of mind with our Lifetime Battery Replacement service at H. Samuel and Ernest Jones. Our experts will replace your watch battery whenever needed using high quality components, helping keep your timepiece running reliably for years to come.
Free service when buying a pair of piercing earrings.
Enjoy a safe, quick, and professional experience with our Ear Piercing service at H. Samuel and Ernest Jones. Whether it is your first piercing or an additional one, our trained specialists provide expert care using hygienic techniques and high quality equipment.
We offer a range of stylish starter earrings to suit your look, ensuring both comfort and confidence from the moment your piercing is done. With a focus on safety and customer care, we make the experience as smooth and reassuring as possible.
Free service when you buy any pair of piercing earrings. Plus a 20% off voucher for your next pair of full priced earrings 3 months following your piercing
Reviews
4.7
194 reviews
5 stars
173
4 stars
9
3 stars
3
2 stars1
1 star
8
NJ
Nathan Jacobs
May 17, 2026
5.0
Katrieanne, was amazing made us feel welcome and was very helpful with the purchase, so happy we ended up buying another from H.Samuel.
AH
Anna Heeley
May 9, 2026
5.0
Easy to book ear piercing online. Clean facilities with very patient staff. Massive thanks to Olivia for helping our daughter when she was feeling nervous. Good after care advice given too.
SG
Suze G
Apr 26, 2026
1.0
My daughter purchased an Armani watch, which wasn't cheap. She ordered online to pick up at the Bedford store. She received a damaged item that was clearly a return. The watch face was scratched and the watch itself wasn't working. On noticing this I asked my daughter if the watch was checked by the sales person, or if they had established that it was a return. They had not. On returning the item, within half an hour of the purchase, the sales person showed zero customer care. Very limited communication. No apologies for time wasted or for selling my daughter a damaged return. She only pointed out that the piece that prevented the battery from working had been removed and was in the bottom of the box...that was all she said. Then went ahead with a return. The only reason I knew she was doing a return was because she asked to see the other item that was purchased alongside the watch. Then handed me a returns receipt. I was gobsmacked, as she didn't even try to correct matters, or offer an alternative. Nothing. So rude. This was in the late afternoon of Friday 24th April 2026. (For the manager's concern). Absolutely disgusting attitude with no value for the customer. All staff working that afternoon were equally ignorant. The person who originally handled the order specifically was rude. My daughter felt rushed and unable to ask to check the watch instore. But not to worry, we received much better service elsewhere and received an impeccable watch, that was actually brand new. Imagine that. A brand new watch with great customer service. But not from H Samuel, Bedford!!
PH
Peter Hrynkiewicz-Sudnik
Apr 22, 2026
5.0
We were at the Bedford H Samuel and had fantastic service from the staff member called Susie. We had gone in to look for a suitable 18th Birthday present for a brother to get for his sister. While we had been looking we found something we liked and asked to view it. Susie got the pice and proceeded to show us, asking at the same time what it would be for. After letting her know she let us know that there might be a better piece, and showed us a silver pendant with a small diamond in it. Much better than the piece we had looked at and something that we then went with. Superb service and a staff member willing the listen and help the customer was so nice to have. We couldn’t recommend more using this store excellent
JW
Jack Whiley
Mar 31, 2026
5.0
Janice was fantastic at helping the mrs and I choose and buy an engagement ring.
H. Samuel is located at 31 Midland Road, Bedford, Bedfordshire, MK40 1PL, opposite Primark in the town centre.
What are the opening hours of H. Samuel Bedford?
H. Samuel Bedford is open Monday to Saturday from 09:30 to 17:30, and Sunday from 10:00 to 16:00.
Which watch brands are available at H. Samuel Bedford?
H. Samuel Bedford stocks ladies and gents fashion watches from brands including Citizen, Lorus, Tommy Hilfiger, Accurist, Armani Exchange, Bulova, Casio, Citizen, and Guess.
Does H. Samuel offer jewelry repair and watch repair services?
Yes, H. Samuel offers both jewelry and watch repair services, including valuations and engravings, with free expert appointments available.
Can I pick up items in-store or have them delivered?
H. Samuel Bedford offers in-store pickup, delivery, and no-contact delivery services.
How can I book a free appointment for assistance at H. Samuel?
You can book a free appointment with H. Samuel experts via their appointment booking page at https://www.hsamuel.co.uk/bookAppointment.
What payment methods are accepted at H. Samuel Bedford?
H. Samuel Bedford accepts debit cards and mobile NFC payments; cash is not required.
What nearby parking is available when visiting H. Samuel Bedford?
The nearest parking to H. Samuel Bedford is the River Street multi-storey car park, just a few minutes’ walk away.
What nearby shopping options can I visit with H. Samuel in Bedford town centre?
Nearby shopping options include Primark, Burton, Wallis, Peacocks, Poundstretcher, Bonmarche, and Bedford Town Centre shopping center, allowing for a varied shopping experience before or after visiting H. Samuel.
Are there any nearby cafes or restaurants to visit near H. Samuel Bedford?
Yes, Flora’s Cafe, Bedford Cafe, and Emerald Restaurant & Cafe are nearby places where you can enjoy coffee or meals before or after your visit to H. Samuel.
Brand Certified Facts from H. Samuel
This information is certified by H. Samuel and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 14, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: