Returning an unwanted item?
We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple:
-You can return any item within 28 days, including sale items or items purchased with promotional discounts. (Your 28 days start from the date on your receipt, or from the date when you received/collected any items you bought online).
-Items must be unworn and in their original condition.
-Items must be returned with a valid dispatch note (online purchases) or a valid receipt/proof of purchase (in-store purchases).
-All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated).
Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. For a full list of refund exceptions, visit our Help Centre for more info: https://help-uk.newlook.com/hc/en-gb/articles/360015244592-What-is-your-returns-policy-
What is New Look's returns policy?
You can return any unworn item within 28 days of purchase with valid proof. Refunds go to the original payment method. See the Help Centre for exceptions.
What are the opening hours for New Look in Blackburn?
Open Monday to Saturday from 9:30 AM to 5:30 PM, and Sunday from 11:00 AM to 4:30 PM. Holiday hours vary, check in advance.
Does New Look offer in-store pickup?
Yes, New Look provides an in-store pickup service for your convenience.
What payment options does New Look accept?
New Look accepts American Express, Android Pay, Apple Pay, cash, Diners Club, Maestro, Mastercard, and Visa.
Is New Look accessible for wheelchair users?
Yes, the store has wheelchair accessible entrances and parking.
Does New Look offer same-day delivery?
Yes, same-day delivery is available at this location.
What type of clothing and accessories does New Look offer?
You can find affordable, on-trend clothing and accessories for women, men, and kids.
Which nearby gyms can I visit before or after shopping at New Look?
Pure Gym and PureGym Blackburn are nearby if you want to fit in a workout around your shopping trip.
Are there any nearby dining options around New Look in Blackburn?
You can visit Shakedog, an American diner, or explore Poundworld which offers café services close to the store.
What other shopping options are near New Look in Blackburn?
Nearby shops include footwear stores like Schuh, Clarks and Footasylum, as well as clothing stores like Dorothy Perkins and Next, offering a wider fashion choice.
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