You’ll find Ernest Jones in Bath located on Stall Street, next to Café Nero and opposite the Vodafone store. We are conveniently located in the pedestrianised area of the city but are close to three car parks, the main bus routes and Bath Spa train station. In-store, you’ll find a stunning range of luxury jewellery and watches, including exclusive diamond collections from Tolkowsky, Vera Wang and Neil Lane Designs, and prestige watches from top names like Baume & Mercier, Raymond Weil and Longines. We also offer repairs, valuations and personalisation. For help with special purchases, book an appointment with one of our experts who’ll be happy to answer your questions and help you find the perfect piece. We look forward to welcoming you soon.
There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Our ring sizing services takes 10 working days. This can only be resized for gold, silver, platinum and palladium rings.
Non-precious metals cannot be resized.
There is a 12 month guarantee on all ring sizing.
*Please note this service is completed off site*
Restore the beauty and brilliance of your jewellery with our expert Cleaning and Polishing service. Everyday wear can leave precious metals scratched and gemstones looking dull, but our specialist care is designed to revive their original sparkle. Using professional cleaning, precision polishing, and high quality plating techniques, we gently remove imperfections and enhance shine, bringing your treasured pieces back to life so they look as stunning as the day you first wore them.
*Please note this service is completed off site*
Give your jewellery a flawless, high-shine finish with our professional Rhodium Plating service at H. Samuel and Ernest Jones. Designed especially for white gold, rhodium plating enhances brightness, adds a mirror-like shine, and helps protect against everyday wear.
Over time, jewellery can lose its original lustre, but our expert treatment restores a crisp, brilliant white finish while adding an extra layer of durability. Rhodium is a precious metal from the platinum family, valued for its strength and reflective qualities, making it ideal for keeping your rings, bracelets, and necklaces looking their best.
Whether you're refreshing a well-loved piece or maintaining the sparkle of something new, our specialist service ensures a refined, polished result that brings your jewellery back to life.
* Please note this service takes place ion an offsite location and will take 10 working days to complete.*
* Only available on white Gold Jewellery*
Prices may vary depending on item type and work required
Keep your treasured pieces in perfect condition with our expert Jewellery Repair service at H. Samuel and Ernest Jones. From ring resizing and chain repairs to clasp replacements and stone setting, our skilled specialists restore your jewellery with precision and care.
Each piece is carefully assessed and repaired using high quality materials, helping to preserve its beauty, durability, and sentimental value so you can enjoy wearing it for years to come.
Prices may vary depending on item type and work required however the team can provide a FREE price estimate if you bring your ring into your local store.
Keep your timepiece ticking perfectly with our Watch Battery Replacement and Reseal service at H. Samuel and Ernest Jones. Over time, watch batteries lose power and seals can weaken, affecting both performance and protection.
Our expert technicians carefully replace your battery and reseal your watch to help maintain its water resistance and reliability. Using professional tools and high quality components, we ensure your watch is restored with precision and care.
Trust us to keep your watch running smoothly, so you can rely on it every day.
Keep your timepiece performing at its best with our expert Watch Servicing at H. Samuel and Ernest Jones. Over time, watches can lose accuracy as internal components experience natural wear.
Our skilled technicians carry out a thorough service, including cleaning, lubrication, and precise adjustment of the movement to restore performance and reliability. Each watch is handled with expert care to help maintain its accuracy and extend its lifespan.
Trust our professional servicing to keep your watch running smoothly, so you can rely on it every day.
Price and lead times vary depending on watch brand and work required
Keep your timepiece in perfect condition with our expert Watch Repair service at H. Samuel and Ernest Jones. From damaged straps and broken clasps to faulty mechanisms and scratched glass, our skilled technicians are here to restore your watch with precision and care.
Each repair is carefully assessed and carried out using high quality components to ensure lasting performance and reliability. Whether it’s a minor fix or a more complex repair, we’ll help bring your watch back to its best.
Trust our specialists to give your watch the attention it deserves, so you can continue to wear it with confidence.
Add a personal touch to your treasured pieces with our Jewellery and Watch Engraving service at H. Samuel and Ernest Jones. Whether you’re marking a special date, name, or meaningful message, our expert engraving creates a lasting and unique finish.
Using precise techniques, we carefully engrave your chosen design onto a range of jewellery and watches, ensuring a clean, high quality result. Perfect for gifts or commemorating special moments, our engraving service transforms your piece into something truly one of a kind.
Create a lasting memory with a personal detail that will be cherished for years to come.
Ensure the perfect fit and comfort with our In Store Watch Bracelet Adjustment service at H. Samuel and Ernest Jones. Whether your watch feels too loose or too tight, our expert team can quickly resize the bracelet while you wait.
Using specialist tools and careful techniques, we remove or add links to achieve a secure, comfortable fit without compromising the design of your watch. Enjoy a personalised adjustment that helps your timepiece sit perfectly on your wrist, ready for everyday wear.
The bracelet adjustment is free of charge if the watch was purchased from EJ and HS. If the watch was purchased from elsewhere, this will be a £20 charge. We can adjust the bracelet of any watch that we sell and may be able to do so on other brands subject to bracelet types.
*Please note that the service is also subject to staff availability due to it being a skilled task that requires a trained team member.
Enjoy quick and convenient care with our In Store Watch Battery Replacement service at H. Samuel and Ernest Jones. If your watch has stopped or is losing time, our expert team can replace the battery while you shop.
Using professional tools and high quality batteries, we carefully fit a new power source to get your watch back up and running smoothly. Our efficient in store service helps ensure your timepiece is ready to wear again with minimal waiting time.
A watch battery replacement completed in store is from £9.99 This service is subject to staff availability due to it being a skilled task that requires a team member.
In-Store Jewellery Engraving
Free Basic Clean In-Store
Add a personal touch while you shop with our In Store Jewellery Engraving service at H. Samuel and Ernest Jones. Perfect for creating meaningful gifts or marking special occasions, our expert team can engrave your chosen message onto selected pieces while you wait.
Using precise engraving techniques, we ensure a clean and high quality finish that enhances your jewellery without compromising its design. Whether it is a name, date, or heartfelt message, we help you create something truly unique and memorable.
We cannot clean plated items, or pearls, opals, and emeralds in-store due to them being delicare in natrue. They would therefore need to be sent away for a chargeable clean and polish
Create something truly unique with our Bespoke Jewellery Design service at H. Samuel and Ernest Jones. Whether you are marking a special occasion or bringing a personal vision to life, our expert team will guide you through every step of the design process.
From selecting precious metals and gemstones to refining the final details, we work with you to craft a piece that reflects your individual style and story. Thoughtfully designed and expertly created, your bespoke jewellery will be as meaningful as it is beautiful, made to be treasured for years to come.
Please note that completely bespoke designs are only available in store as consultation with designers as well as wax molds will need to be reviewed.
Reviews
4.3
119 reviews
5 stars
81
4 stars
14
3 stars
10
2 stars
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1 star
12
MS
Matt Selwood
May 9, 2026
5.0
Lovely knowledgeable staff and very good prices.
JF
Joseph Francis
May 4, 2026
5.0
David the manager was exceptionally helpful, friendly, and had a great sense of humour! He made the whole experience enjoyable and helped me find the perfect wedding band. Thank you, David!
BH
Becky House
Mar 8, 2026
5.0
Dealt with Kane today...super helpful, friendly and polite. Would definitely recommend
JB
Jack Baker
Mar 2, 2026
5.0
Total pleasure visiting the store on Friday afternoon last week. I was met by David who very kindly helped me with resizing my watch bracelet. He was incredibly welcoming and knowledgable. Would highly recommend their excellent service! Thanks so much. Jack
SS
S
Dec 29, 2025
5.0
Absolute pleasure coming in here today! Came to return a bracelet and had such a lovely chat with the store manager David. The lady (so sorry didn’t catch your name) was super helpful with removing some watch links as well! What amazing customer service and makes you want to come back again!
Ernest Jones is located at 29 Stall Street, Bath, BA1 1QF, in the pedestrianised area next to Café Nero and opposite the Vodafone store.
What are the opening hours of Ernest Jones Bath?
Ernest Jones is open Monday to Saturday from 9:30 AM to 5:00 PM, and on Sundays from 11:00 AM to 4:00 PM.
Does Ernest Jones offer in-store pickup and delivery services?
Yes, Ernest Jones offers in-store pickup, delivery, and no-contact delivery services.
What kind of products can I find at Ernest Jones Bath?
You can find a stunning range of luxury jewellery and watches, including exclusive diamond collections from Tolkowsky, Vera Wang, Neil Lane Designs, and prestige watches from Baume & Mercier, Raymond Weil, and Longines.
Can I get my jewellery or watch repaired at Ernest Jones?
Yes, Ernest Jones offers repair services for jewellery and watches, as well as valuations and personalisation.
Do I need an appointment to shop at Ernest Jones Bath?
No, appointments are not required, but you can book one if you want help from an expert with special purchases.
What payment methods does Ernest Jones Bath accept?
Ernest Jones accepts debit cards and mobile NFC payments; cash is not required.
What nearby parking and transport options are available when visiting Ernest Jones?
Ernest Jones is close to three car parks, main bus routes, and Bath Spa train station, making it easy to reach by car, bus, or train.
What nearby places can I visit before or after shopping at Ernest Jones?
Nearby, you can enjoy a coffee at Caffe Nero, visit the historic Bath World Heritage Site, or stop by Kingdom Of Sweets for desserts.
Are there any nearby stores for fashion and accessories close to Ernest Jones?
Yes, nearby stores include Ann Summers Bath for lingerie and clothing, Shoe stores like Soletrader and Size?, and fashion accessories stores like Claire's and schuh.
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