Located at Unit 5a on Longwood Road within The Abbey Centre, Newtownabbey, Ernest Jones offers a premium selection of luxury jewellery and designer watches in a busy retail setting. Our store features expertly crafted engagement rings, wedding bands and diamond jewellery, perfect for celebrating life’s most meaningful moments. Whether you're choosing a special gift or marking a milestone, our knowledgeable team provides personalised advice and attentive service. Visit Ernest Jones Newtownabbey for quality craftsmanship and a relaxed shopping experience with easy access to shops, dining and parking.
Explore offerings from Ernest Jones on Unit 5a, Longwood Road, in Newtownabbey, with popular repair & care services offsite available at this location.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.
Bespoke jewellery design to create a unique piece. In‑store consultation required.
In-Store Jewellery Cleaning
Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.
Reviews
4.9
363 reviews
5 stars
349
4 stars
8
3 stars1
2 stars1
1 star4
CB
catalin budau
Aug 9, 2026
5.0
Good customer service and Lorainne was really professional and helpful
CM
Christopher Maranan
Jul 17, 2026
5.0
Very good service and nice staff aswell hannah
TS
Tony Sykes
Jul 4, 2026
5.0
Excellent service from Lisa and her team in the Abbey centre store. Very well treated throughout and approach, knowledge and support were exemplary. E will definitely be back. Cannot recommend enough.
PF
Patricia fitzsimons
Jun 23, 2026
5.0
I left my engagement ring in with Ernest Jones and was greeted by Lisa the store manager.. She was absolutely fantastic She then booked my ring in and later rang me to give me a quote.. I Was really happy when the repair team said they can fix my ring for me... So today I just picked my ring up and to day it looks like it was when my husband first bought it for me. The work was absolutely amazing. I can't fault the Ernest Jones team in Abbey Centre at all. Even when I picked it up the ladies there were polite and really nice to talk too and deal with..thank you Ernest Jones for fixing my ring.. I am so happy that I got my ring Back..
NK
NItish Kaur
Jun 22, 2026
5.0
I would like to give excellent feedback for Lorraine at Ernest Jones abbey centre.
Lorraine is fantastic at her job. She took the time to answer all of my questions, and was incredibly patient throughout the process. Her replies were always quick, helpful, and professional.
She made my jewellery purchase a very pleasant experience and provided outstanding customer service from start to finish. Lorraine is friendly, knowledgeable, and genuinely cares about her customers.
I love the Le Vian jewellery products, and Lorraine’s excellent service made my experience even better. She is the best, and I would highly recommend her to anyone shopping at Ernest Jones.
Thank you, Lorraine, for your exceptional service.
What are the opening hours of Ernest Jones in Newtownabbey?
Ernest Jones is open Monday to Saturday from 9:00 AM to 5:30 PM, and on Sunday from 1:00 PM to 6:00 PM.
Where is Ernest Jones located in Newtownabbey?
Ernest Jones is located at Unit 5a, Longwood Road, The Abbey Centre, Newtownabbey, BT379UH, UK.
What types of products does Ernest Jones offer?
Ernest Jones is a jeweler and watch store offering a selection of jewelry and watches.
How can I contact Ernest Jones in Newtownabbey?
You can contact Ernest Jones by phone at +44 289 086 3639 or visit their website at https://www.ernestjones.co.uk/webstore/secure/store/3407/newtownabbey/.
Does Ernest Jones have a social media presence?
Yes, Ernest Jones has a Facebook page available at https://www.facebook.com/Ernest-Jones-2342315062702777/.
What shopping options are available near Ernest Jones in The Abbey Centre?
Nearby shopping options include The Works (discount and arts and crafts store), JD Sports (sporting goods and fashion), and H. Samuel (another jewelry store).
Are there any travel services near Ernest Jones for planning trips?
Yes, Barrhead Travel Newtownabbey and Thomas Cook Travel, both offering travel services and currency exchange, are nearby.
Where can I grab a coffee or snack after visiting Ernest Jones?
Caffè Nero is nearby, providing coffee, tea, and light refreshments within The Abbey Centre.
Which mobile phone stores are close to Ernest Jones?
Nearby mobile phone stores include Three, Three UK, Dixons Carphone, and EE, offering a range of telecommunications products and services.
Are there clothing and fashion stores near Ernest Jones?
Yes, alongside JD Sports, there are stores like River Island, Dorothy Perkins, DV8 Fashion, Primark, and Pavers catering to various clothing and fashion needs.
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Certified August 16, 2026Yext Knowledge Graph
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