Located at Unit 5a on Longwood Road within The Abbey Centre, Newtownabbey, Ernest Jones offers a premium selection of luxury jewellery and designer watches in a busy retail setting. Our store features expertly crafted engagement rings, wedding bands and diamond jewellery, perfect for celebrating life’s most meaningful moments. Whether you're choosing a special gift or marking a milestone, our knowledgeable team provides personalised advice and attentive service. Visit Ernest Jones Newtownabbey for quality craftsmanship and a relaxed shopping experience with easy access to shops, dining and parking.
Explore offerings from Ernest Jones on Unit 5a, Longwood Road, in Newtownabbey, with popular repair & care services offsite available at this location.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.
Bespoke jewellery design to create a unique piece. In‑store consultation required.
In-Store Jewellery Cleaning
Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.
Reviews
4.9
375 reviews
5 stars
361
4 stars
8
3 stars1
2 stars1
1 star4
SY
Sarah Younis
Sep 26, 2026
5.0
I recently purchased a beautiful watch and had such a lovely experience with Lisa. She was very friendly, helpful and professional. I’m really happy with my purchase. Thank you, Lisa! ❤️
KY
Kawther Younis
Sep 22, 2026
5.0
We had such a lovely experience at Ernest Jones. Dennis was incredibly helpful, friendly and patient with us while we were choosing my engagement ring and wedding band. He made the whole experience feel really special and never made us feel rushed or pressured. I’m so happy with the rings we chose and couldn’t have asked for better service. Thank you so much, Dennis!
AH
Ali Hakeem
Sep 22, 2026
5.0
⭐⭐⭐⭐⭐
Excellent service and very professional staff. I had a really good experience here. Dennis was extremely helpful, friendly and professional throughout. He took the time to explain everything clearly and made sure everything was handled properly.
I really appreciate the excellent customer service and the way I was treated. Dennis is a credit to the business. I would definitely recommend this place to anyone looking for a professional and reliable service.
Thank you, Dennis, for your help and excellent service!
BM
barry morgan
Sep 12, 2026
5.0
Visited the store today with my wife to look at a ring she had admired online. From the moment we entered the store the staff were fabulous. Greeted us with smiles and immediately offered their help. Lisa in particular was extremely helpful and ensured we were well looked after. Thank you so much what a great experience we will be back!
SP
Shay Patino
Aug 30, 2026
5.0
I had such a lovely experience at Ernest Jones in Abbey Centre while looking for the perfect everyday watch. I was welcomed with warm smiles by Charlotte and Hannah, who were both incredibly accommodating, patient and professional throughout my visit.
I asked about several brands, including Tissot, Bulova and Frederique Constant, and their knowledge was genuinely impressive—they clearly know their craft. They showed me a variety of watches, helped me try them on and took the time to see which styles and sizes suited my wrist best. I never felt rushed or pressured.
They have a great selection of everyday, dress and entry-level luxury watches, including Citizen, Seiko, Frederique Constant and Tissot, as well as Armani and Michael Kors. They also took the time to explain the available finance options for qualifying purchases.
Finding the perfect watch should feel special, and Charlotte and Hannah made the whole experience genuinely enjoyable. Excellent customer service and a welcoming atmosphere—I would happily recommend this branch to anyone looking for their next watch. Thank you both!
What are the opening hours of Ernest Jones in Newtownabbey?
Ernest Jones is open Monday to Saturday from 9:00 AM to 5:30 PM, and on Sunday from 1:00 PM to 6:00 PM.
Where is Ernest Jones located in Newtownabbey?
Ernest Jones is located at Unit 5a, Longwood Road, The Abbey Centre, Newtownabbey, BT379UH, UK.
What types of products does Ernest Jones offer?
Ernest Jones is a jeweler and watch store offering a selection of jewelry and watches.
How can I contact Ernest Jones in Newtownabbey?
You can contact Ernest Jones by phone at +44 289 086 3639 or visit their website at https://www.ernestjones.co.uk/webstore/secure/store/3407/newtownabbey/.
Does Ernest Jones have a social media presence?
Yes, Ernest Jones has a Facebook page available at https://www.facebook.com/Ernest-Jones-2342315062702777/.
What shopping options are available near Ernest Jones in The Abbey Centre?
Nearby shopping options include The Works (discount and arts and crafts store), JD Sports (sporting goods and fashion), and H. Samuel (another jewelry store).
Are there any travel services near Ernest Jones for planning trips?
Yes, Barrhead Travel Newtownabbey and Thomas Cook Travel, both offering travel services and currency exchange, are nearby.
Where can I grab a coffee or snack after visiting Ernest Jones?
Caffè Nero is nearby, providing coffee, tea, and light refreshments within The Abbey Centre.
Which mobile phone stores are close to Ernest Jones?
Nearby mobile phone stores include Three, Three UK, Dixons Carphone, and EE, offering a range of telecommunications products and services.
Are there clothing and fashion stores near Ernest Jones?
Yes, alongside JD Sports, there are stores like River Island, Dorothy Perkins, DV8 Fashion, Primark, and Pavers catering to various clothing and fashion needs.
Brand Certified Facts from Ernest Jones
This information is certified by Ernest Jones and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 27, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: