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Ernest Jones

4.9
(375 reviews)

Business Details

+44 2890 863639

About

JewellerWatch Shop
Located at Unit 5a on Longwood Road within The Abbey Centre, Newtownabbey, Ernest Jones offers a premium selection of luxury jewellery and designer watches in a busy retail setting. Our store features expertly crafted engagement rings, wedding bands and diamond jewellery, perfect for celebrating life’s most meaningful moments. Whether you're choosing a special gift or marking a milestone, our knowledgeable team provides personalised advice and attentive service. Visit Ernest Jones Newtownabbey for quality craftsmanship and a relaxed shopping experience with easy access to shops, dining and parking.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Ernest Jones
Unit 5a, Longwood Road,, Newtownabbey, ANT
BT379UH, United Kingdom

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
Sunday1:00 PM - 6:00 PM
12/25/20269:00 AM - 5:30 PM

Products & Services

1 list · 13 items

Explore offerings from Ernest Jones on Unit 5a, Longwood Road, in Newtownabbey, with popular repair & care services offsite available at this location.

Services

13 items

Repair & Care Services Offsite

Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.

Ring Sizing
Ring Sizing
From £59.95

Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.

Jewellery Rhodium Plating

Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.

Jewellery Repair Services
Jewellery Repair Services
Prices may vary depending on item type and work required

Jewellery repairs for rings, chains and settings. Free in‑store estimate.

Watch Servicing
Watch Servicing
From £49.95

Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.

Watch Repairs
Watch Repairs
Price and lead times vary depending on watch brand and work required

Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.

Off-Site Jewellery & Watch Engraving

Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.

In-Store Watch Bracelet Adjustments
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.

Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.

In-Store Jewellery Cleaning
In-Store Jewellery Cleaning

Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.

Reviews

4.9
375 reviews
5 stars
361
4 stars
8
3 stars
1
2 stars
1
1 star
4
  • SY
    Sarah Younis
    Sep 26, 2026
    5.0
    I recently purchased a beautiful watch and had such a lovely experience with Lisa. She was very friendly, helpful and professional. I’m really happy with my purchase. Thank you, Lisa! ❤️
  • KY
    Kawther Younis
    Sep 22, 2026
    5.0
    We had such a lovely experience at Ernest Jones. Dennis was incredibly helpful, friendly and patient with us while we were choosing my engagement ring and wedding band. He made the whole experience feel really special and never made us feel rushed or pressured. I’m so happy with the rings we chose and couldn’t have asked for better service. Thank you so much, Dennis!
  • AH
    Ali Hakeem
    Sep 22, 2026
    5.0
    ⭐⭐⭐⭐⭐ Excellent service and very professional staff. I had a really good experience here. Dennis was extremely helpful, friendly and professional throughout. He took the time to explain everything clearly and made sure everything was handled properly. I really appreciate the excellent customer service and the way I was treated. Dennis is a credit to the business. I would definitely recommend this place to anyone looking for a professional and reliable service. Thank you, Dennis, for your help and excellent service!
  • BM
    barry morgan
    Sep 12, 2026
    5.0
    Visited the store today with my wife to look at a ring she had admired online. From the moment we entered the store the staff were fabulous. Greeted us with smiles and immediately offered their help. Lisa in particular was extremely helpful and ensured we were well looked after. Thank you so much what a great experience we will be back!
  • SP
    Shay Patino
    Aug 30, 2026
    5.0
    I had such a lovely experience at Ernest Jones in Abbey Centre while looking for the perfect everyday watch. I was welcomed with warm smiles by Charlotte and Hannah, who were both incredibly accommodating, patient and professional throughout my visit. I asked about several brands, including Tissot, Bulova and Frederique Constant, and their knowledge was genuinely impressive—they clearly know their craft. They showed me a variety of watches, helped me try them on and took the time to see which styles and sizes suited my wrist best. I never felt rushed or pressured. They have a great selection of everyday, dress and entry-level luxury watches, including Citizen, Seiko, Frederique Constant and Tissot, as well as Armani and Michael Kors. They also took the time to explain the available finance options for qualifying purchases. Finding the perfect watch should feel special, and Charlotte and Hannah made the whole experience genuinely enjoyable. Excellent customer service and a welcoming atmosphere—I would happily recommend this branch to anyone looking for their next watch. Thank you both!

Frequently Asked Questions About Ernest Jones

What are the opening hours of Ernest Jones in Newtownabbey?

Ernest Jones is open Monday to Saturday from 9:00 AM to 5:30 PM, and on Sunday from 1:00 PM to 6:00 PM.

Where is Ernest Jones located in Newtownabbey?

Ernest Jones is located at Unit 5a, Longwood Road, The Abbey Centre, Newtownabbey, BT379UH, UK.

Brand Certified Facts from Ernest Jones

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Certified September 27, 2026Yext Knowledge Graph
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