JCPenney

4.1
1486 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Savannah, GA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
7804 Abercorn St, Savannah, GA
31406, United States

Hours

Reviews

4.1
1,486 reviews
5 stars
761
4 stars
363
3 stars
201
2 stars
57
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpful and friendly staff, while some reported poor service experiences, particularly during busy times.

Product Selection

Customers appreciated the variety of products available, especially clothing, but some noted limited selections in specific categories.

Store Cleanliness

Feedback on store cleanliness was mixed; while some found the store clean and organized, others reported cluttered and unkempt areas.

Return Policy Issues

Several customers expressed frustration with the return policy and experiences related to returning items, indicating a need for improvement.

Sales and Deals

Many reviews highlighted great sales and discounts, contributing to a positive shopping experience.
  • DP
    David Pamplona
    Jan 3, 2026
    5.0
    There is a particular elegance in longevity—and JCPenney at Oglethorpe Mall embodies it with quiet confidence. I have been getting my clothes here since childhood. Through different phases of life, different styles, different ambitions, I have shopped elsewhere, explored trends, experimented with variety. And yet, at this point in life, JCPenney holds something rarer than novelty: nostalgia paired with reliability. A sense of normalcy that feels grounding rather than outdated. Familiar rather than forgettable. Walking through the store now, there is a refined calm to the experience. The layout is spacious, the collections thoughtfully organized, and the environment feels composed—unhurried, accessible, and assured. It doesn’t chase fashion; it understands it. There is an understated sophistication in knowing exactly who you are and delivering consistently. What makes JCPenney quietly luxurious is its trustworthiness. The clothing is well-constructed, timeless, and practical without sacrificing style. These are garments meant to be lived in—pieces that accompany you through everyday life with dignity and ease. It is fashion rooted in function, elevated by intention. There’s also something deeply comforting in returning to a place that has remained a constant while everything else changes. JCPenney has dressed generations, and you feel that history in the walls—not as something old, but as something earned. It’s a place that understands that personal style is not always about reinvention, but about refinement. In a retail landscape obsessed with reinvention and excess, JCPenney stands apart by offering something more enduring: dependability with grace. It provides clothing not just for moments, but for lives. At Oglethorpe Mall, JCPenney isn’t merely a department store. It is continuity. It is familiarity elevated to ritual. It is the quiet luxury of knowing exactly where to go when you want to feel prepared, present, and put together. And there is something undeniably refined about that.
  • JF
    Janis Rodman Farris
    Dec 26, 2025
    5.0
    Went in looking for a Christmas gift. Walked around for a few min and went to jewelry counter. A lady came over to assist me. She even went to different counters to show me different items. Told her what i was looking for and she showed me some that i had not seen. Was looking for a cross necklace. She showed me and i wound up buying 1 of her suggestions! Thank you for the attention and no pressure. Thanks for your knowledge of your items on hand. Was great experience!!
  • MJ
    Monica Jones
    Dec 22, 2025
    5.0
    Sierra in the salon, did a great job on my hair. She gave me what I expected, a closure behind the hairline. I received several compliments on my hair.
  • BC
    Brenda Crosby
    Dec 16, 2025
    5.0
    I had purchased the wrong pillow over 60 days ago. I opted to return it in person. I did not realize that it was past the 60 days. The young lady worked with me as well as the manager in allowing me to return the pillow and place the credit back on my JCPenney's card! Very positive experience!!!! Love my JCPenney's, even though our store closed several years ago!!
  • AH
    Amanda Hedden
    Dec 10, 2025
    5.0
    I set my appointment with Melissa. I was able to tell her what I wanted ahead of time, she got the colors and my hair is fabulous!! Already set up my next appointment!

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Savannah offer?

JCPenney in Savannah offers a wide selection including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the opening hours of JCPenney in Savannah?

The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 12:00 PM to 7:00 PM.