The staff is frequently praised for their exceptional customer service, being described as friendly, knowledgeable, and accommodating.
Expertise
Customers appreciate the staff's expertise in string instruments, noting their ability to provide thorough assessments and recommendations.
Positive Atmosphere
Many reviews highlight the welcoming and supportive environment, making customers feel valued and comfortable during their visits.
Instrument Quality
The quality of instruments and repair services is consistently commended, with many customers expressing satisfaction with their purchases and rentals.
Mixed Experiences
While most feedback is positive, there are a few reports of negative interactions, indicating inconsistency in customer experiences.
SM
Santosh Menon
Dec 13, 2025
5.0
Ehsan is amazing! He is extremely knowledgeable and provides an incredible level of customer service. Very cordial and helpful. Thanks Ehsan!!
DB
D Brown
Nov 29, 2025
1.0
The staff is very condescending. “At no point did I request the price when asking about a tuning service, yet I was told several times that it was ‘expensive.’ This wasn’t helpful and created an uncomfortable, unnecessarily condescending interaction.” Being told something is ‘expensive’ without me even requesting the price was unsolicited and disrespectful.” This happened not once but twice upon my dropping the instrument off and me picking the instrument up. Constantly berated my instrument trying to convince me to RENT one from them, when I was holding a brand new fully paid for CELLO. Which made zero sense to me due to another customer getting their instrument serviced and the staff not even knowing it was their own instrument they sold to the customer. I will not be patronizing this business ever again and warn others to beware of the disrespect they will endure trying to get an instrument serviced. And $70 is not expensive.
MY
Maheep Yadav
Oct 25, 2025
5.0
Great people to work with and very knowledgeable about violins, viola, cello and bass. Ehsan was amazing in getting my sons violin ready in time for his audition.
AR
Anna Refai
Sep 29, 2025
5.0
Best customer service, very knowledgeable. I won’t go anywhere else!
TM
Tina Mo
Sep 12, 2025
5.0
I'm so happy to find this business!! The assessment of my son's cello was quick and thorough. There were problems I couldn't see and he knew just what to do. 👏🏼👏🏼👏🏼 Bravo, thank you, Atlanta Violins.
What types of musical instruments does Atlanta Violins specialize in?
Atlanta Violins specializes in string instruments, offering bass and cello brands among others.
Where is Atlanta Violins located?
Atlanta Violins is located at 387 South Atlanta Street, Roswell, GA 30075, two blocks south of the square in historic Roswell.
What are the business hours of Atlanta Violins?
Atlanta Violins is open Tuesday through Thursday from 11:00 AM to 6:00 PM, Friday from 11:00 AM to 5:00 PM, and Saturday from 11:00 AM to 3:00 PM. It is closed on Mondays and Sundays.
Which payment methods does Atlanta Violins accept?
Atlanta Violins accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Atlanta Violins for inquiries or assistance?
You can contact Atlanta Violins by phone at +1 770-642-8111 or via email at atlsvs@gmail.com.
Does Atlanta Violins offer instrument repair and rental services?
Yes, Atlanta Violins provides musical instrument repair, rental, and rental services, specializing in string instruments.
When was Atlanta Violins established?
Atlanta Violins has been serving Roswell, Atlanta, and Georgia since 1993.
What nearby businesses or points of interest are close to Atlanta Violins?
Nearby places include Wedding Angels Bridal Boutique, Salon R Julian, Rose Animal Hospital, and Luca's Italian Bistro, among others.
Are there dining options near Atlanta Violins where customers can eat before or after their visit?
Yes, customers can visit nearby Italian restaurants like Luca's Italian Bistro and Sugo for dining options before or after their visit.
What nearby services might complement a visit to Atlanta Violins?
Nearby services include hair salons like Salon R Julian, fitness centers such as Breaking Boundaries Roswell, and wellness spas like TBK Wellness Spa, perfect for customers looking to combine errands or self-care with their visit.