Lane Bryant Outlet

Reviews

• JG

  Janice Garlow

  May 2, 2026
  5.0
  Wynette is an exceptional customer service representative. She was friendly and very helpful. She made my trip to the store an exceptional experience.
• SW

  SHANNON WHITE

  Mar 25, 2026
  1.0
  I wouldn’t even give it a one horrible customer service I haven’t with Lane Bryant for over 10 something years and today I’ll talk with the manager at Pooler Georgia. That was very nasty. I did not realize that my order was in. I usually get an email I did not get an email stating that my order was in my order has been there ever since on March 16. The lady told me I could not come today because they were closed. I said well can I please come Saturday morning she said no she was sending my order back because I had let it sit there that long. I usually do not let my orders sit there however I did not get an email. I tried to call corporate and they were just as nasty as ever so I would not even Rachel number one. CL I totally agree with you customer service there is horrible when they got rid of Natalie they got rid of the best person that has ever had the best customer service and she was a very nice lady the management there at Pooler Georgia sucks and they need to do something or and I’m not coming back and also they’re still not gonna give me my order so CL I am with you on every one of that
• TP

  Trina Palmer

  Mar 21, 2026
  4.0
  Update 2nd review …I spoke with the store Manager and she was very understanding and considerate about the situation. It was unclear why the store was closed at that hour but she said she is looking into it and offered to ship my items to me. I was very happy about that cause I didn’t want to drive all the way back there. I received my items in one day. Thank You 1st review I Drove all the way from S.C.on a Saturday got here at 8:30 p.m. and the store was closed mind you the sign says closed at 9:00 and the internet said it was open. They send emails all day for everything else why not send one to let customers know when your store going to be closing early.
• S1

  shea 1234

  Mar 19, 2026
  1.0
  The store was very unkept And dirty . The dressings roo. walls were nasty and made the trying anything an unpleasant experience . The employee I had assisting me was very rude and made it seem like my being there was an inconvenience . Needless to say I left with nothing but frustration . As someone who has worked customer service themselves ,this establishment maybe should rethink who they hire .
• PB

  P B

  Feb 8, 2026
  5.0
  Great store with even better customer service. I was welcomed into the store upon arrival by an associate and was asked by Rochell if I needed any help. Rochell was amazing with her assistance in helping me find exactly what I needed.

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