DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Feedback on customer service is mixed; while some staff members are praised for their helpfulness, others, particularly management, received criticism for poor service and unprofessional behavior.
Store Organization
The store is generally noted for being clean and organized, making it easy for customers to find what they need.
Product Selection
Customers appreciate the variety of shoes available, though some noted a decline in stock and outdated styles.
Pricing and Deals
Many reviews highlight reasonable prices and good deals, especially in the clearance section, although some customers feel prices are slightly high.
SS
Sunshine
Dec 19, 2025
2.0
Aren’t customer service oriented for exchanges. Left unhelped , seemed they wanted the “easy” day of just ringing up items. Shaking my head. Merry Christmas.
HR
honest reviewer
Dec 16, 2025
5.0
Staff was very kind and helpful. Very organized store.
PM
Priscilla M
Dec 11, 2025
5.0
Wow wow wow! My cashier, Alicia, made my day! She took extra time to help me make my final selections AND worked her magic to help me get the best deal on my items. What outstanding patience and customer service. Thank you!
Always appreciative of this clean and neat store.
TB
Tim Bristow
Nov 24, 2025
5.0
Daniela is the best - super patient with me as I was trying to figure out my account information. Really incredible customer service and a great deal on great shoes!
JJ
JuicyHero
Oct 11, 2025
2.0
The lady manager is a jerk!! “I was talking to her”.
Fix your clearance price labels if you’re not going to honor the price.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What brands of shoes does DSW Designer Shoe Warehouse in Norcross carry?
DSW offers over 25,000 pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto, and more.
Does this DSW location offer in-store pickup?
Yes, in-store pickup is available at the Norcross location.
What are the store hours for DSW Designer Shoe Warehouse in Norcross?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Can I get my shoes delivered from this DSW location?
No, delivery is not offered at this location.
What payment methods are accepted at DSW Norcross?
DSW accepts American Express, Apple Pay, Android Pay, Cash, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Does DSW Designer Shoe Warehouse in Norcross provide curbside pickup?
No, curbside pickup is not available, but in-store pickup is offered.
Where is DSW Designer Shoe Warehouse located in Norcross?
It is located at 5131 Peachtree Parkway, inside Forum @ Peachtree Parkway, Norcross, GA 30092.
Are there any nearby restaurants where I can eat before or after shopping at DSW?
Yes, there are several nearby restaurants including Jason's Deli, Cinnaholic bakery, and La Parrilla Texmex restaurant.
I’m visiting DSW; what nearby shops can I visit for gifts or souvenirs?
You can visit Swoozie’s, a flowers and gifts shop and souvenir shop near DSW.
Are there any nearby public transit or landmarks to help me find DSW Designer Shoe Warehouse in Norcross?
While specific transit stations are not listed, DSW is located in the Forum @ Peachtree Parkway, near other shops and eateries like Jason's Deli, which can help guide your visit.