DSW Designer Shoe Warehouse

4.1
259 reviews

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
5131 Peachtree Parkway, Norcross, GA
30092, United States

Hours

Reviews

4.1
259 reviews
5 stars
154
4 stars
46
3 stars
22
2 stars
12
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for their helpfulness, others, particularly management, received criticism for poor service and unprofessional behavior.

Store Organization

The store is generally noted for being clean and organized, making it easy for customers to find what they need.

Product Selection

Customers appreciate the variety of shoes available, though some noted a decline in stock and outdated styles.

Pricing and Deals

Many reviews highlight reasonable prices and good deals, especially in the clearance section, although some customers feel prices are slightly high.
  • SS
    Sunshine
    Dec 19, 2025
    2.0
    Aren’t customer service oriented for exchanges. Left unhelped , seemed they wanted the “easy” day of just ringing up items. Shaking my head. Merry Christmas.
  • HR
    honest reviewer
    Dec 16, 2025
    5.0
    Staff was very kind and helpful. Very organized store.
  • PM
    Priscilla M
    Dec 11, 2025
    5.0
    Wow wow wow! My cashier, Alicia, made my day! She took extra time to help me make my final selections AND worked her magic to help me get the best deal on my items. What outstanding patience and customer service. Thank you! Always appreciative of this clean and neat store.
  • TB
    Tim Bristow
    Nov 24, 2025
    5.0
    Daniela is the best - super patient with me as I was trying to figure out my account information. Really incredible customer service and a great deal on great shoes!
  • JJ
    JuicyHero
    Oct 11, 2025
    2.0
    The lady manager is a jerk!! “I was talking to her”. Fix your clearance price labels if you’re not going to honor the price.

Frequently Asked Questions About DSW Designer Shoe Warehouse

What brands of shoes does DSW Designer Shoe Warehouse in Norcross carry?

DSW offers over 25,000 pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto, and more.

Does this DSW location offer in-store pickup?

Yes, in-store pickup is available at the Norcross location.