Belk

4.1
781 reviews

About

Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods StoreBelk
Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Norcross, GA or call us at (678) 291-9980 today for your shopping needs!

Details

  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Belk
5165 Peachtree Parkway, Norcross, GA
30092, United States

Hours

Reviews

4.1
781 reviews
5 stars
404
4 stars
179
3 stars
95
2 stars
47
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, many customers reported poor service, long wait times, and unhelpful staff.

Returns Policy

Numerous customers expressed frustration with the returns process, citing issues with staff knowledge, system problems, and unfavorable return policies.

Pricing and Discounts

Customers noted that while there are good sales and discounts available, many felt that regular prices were too high and that the coupon system was overly complicated.

Store Cleanliness and Organization

The store was generally described as clean, but several reviews mentioned disorganization, particularly in clearance sections, making it difficult to find items.

Product Selection

Customers appreciated the variety of merchandise, but some expressed disappointment in the quality and style of clothing, suggesting a need for more fashionable options.
  • AN
    Andy Nguyen
    1 day ago
    1.0
    I am Asian, and I came here to buy some items, but later I returned them. A sales associate named Thomas had a discriminatory and disrespectful attitude towards me. I have shopped here many times before, and this time I am truly disappointed.
  • DA
    Denise Ayers
    Jan 1, 2026
    1.0
    I have an order pick-up and the lady answered the phone state she will be right with me. Put the phone down while O listen to her ring up customers. It has been over 17 minutes. I yelled hello and she just stated she I will be right with me. WHO IS THE SHE!!!! Poor customer service - all I hear is laughing and small talk. Why offer a service if you cannot provide the services.
  • PJ
    Penny Jewell
    Dec 27, 2025
    2.0
    Cashiers don’t know their own return policy. I had a cashier literally refuse to return an item without receipt(brand new with tags). I pointed out the story policy(posted on the front of each cash register). She still insisted she couldn’t return without receipt. Had to get a manager involved.
  • KN
    kris nguyen
    Dec 24, 2025
    1.0
    Pricing is ridiculous.....they raise the price 3x the original then put a sign up for 50% off. Peanut brittle shouldn't be any more than 15$
  • SH
    Sue Hussan
    Dec 12, 2025
    5.0
    Love shopping here, they have fabulous discounts and I got approved of their Belk credit card easily! Good qualities and high end merchandise.

Frequently Asked Questions About Belk

What are the operating hours of Belk in Norcross, GA?

Belk in Norcross, GA is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Which pickup options are available at Belk Norcross?

Belk Norcross offers in-store pickup and curbside pickup services for your convenience.