Once Upon A Child

4.0
299 reviews

About

Resale Stores

Location

Once Upon A Child
19 Millard Farmer Industrial Boulevard, Newnan, GA
30263, United States

Hours

Reviews

4.0
299 reviews
5 stars
160
4 stars
56
3 stars
29
2 stars
17
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and lack of assistance.

Product Quality

Customers noted a good selection of children's clothing, but many expressed concerns about the quality and cleanliness of items for sale.

Selling Experience

Numerous complaints about the low offers for items brought in for sale, with many feeling the store was overly picky.

Store Organization

Feedback indicated that the store can be cluttered and disorganized, making it difficult to shop.

Pricing

While some customers found great deals, others felt prices were high for second-hand items.
  • KM
    KrisAnn Moore
    Jan 5, 2026
    5.0
    Huge selection of very nice clothes for children.
  • LL
    Lizzo
    Dec 16, 2025
    5.0
    I had a fantastic experience at this store! After repeated disappointments at the Columbus location, I decided to drive to Newnan. I was so impressed with the customer service and cleanliness. I'll definitely be coming here from now on!
  • NP
    Nashay Pierre
    Oct 2, 2025
    2.0
    Upon entering, I noticed there were about 4 to 5 employees at the front — none of whom acknowledged me. I even made direct eye contact with one young lady, and she completely ignored me. There was no greeting, no offer of assistance, and frankly, it felt as though my presence was an inconvenience. While I did not have any issues selling my items, the lack of basic customer service — especially from the younger staff — left a very negative impression. Greeting customers and offering assistance should be standard practice, and it’s disappointing when that standard is not met.
  • DL
    Daphne Lowery
    Sep 14, 2025
    2.0
    Unfortunately I waited for 15 minutes in line because one person was working the checkout and 4 people were sorting and pricing clothes. I feel customers in the store should be valued more.
  • LM
    Latricia McClain
    Sep 11, 2025
    5.0
    Addison had amazing customer service . It’s always a pleasure to make that travel to come and shop. Definitely my first go to store to shop for my little ones. Love this location 💙💙💙💙💙