Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our McDonough, GA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
1,476 reviews
5 stars
851
4 stars
358
3 stars
136
2 stars
50
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were significant complaints about poor service, particularly during busy times and in specific departments.
Store Cleanliness
The store was frequently noted as clean and organized, although some reviews mentioned unpleasant odors in certain areas.
Checkout Experience
Numerous customers expressed frustration with long wait times at checkout and issues with the efficiency of the process.
Product Availability
Customers reported a lack of variety in sizes and merchandise, with some items being poorly displayed or not in stock.
Online Order Issues
There were multiple complaints regarding difficulties with online order pickups and poor communication from the store.
- PLPatricia Liberacki-Brown1 day ago3.0Very low stock . Just save yourself some time order online
- KBKali BadderDec 23, 20252.0Clothes racks are a mess. Very outdated fashion. Ridiculous pricing. Even 70% off clearance pricing is more than what a blouse should cost regular price. Super dirty appearance. Felt like I was rummaging through a thrift store, not a high end department store.
- CBChana BriggsDec 22, 20254.0Popular place. Lines long but when they have a sale it's a a sale. Shop till you drop they have everything
- MTMiss TDec 16, 20255.0My sibling and I visited the JCPenney in McDonough, Georgia to photo studio and ended up doing a fun, slightly awkward sibling photo shoot. The photo studio setup was a bit challenging to find at first, but a staff member stepped in and was very knowledgeable and helpful with navigating to the studio. The staff were friendly and knowledgeable about positioning as for our pictures which made the experience much smoother. Also, the store was extremely clean, and the photo session itself turned out amazing. Overall, I truly appreciated my time at this location.
- RNRobin N.Dec 13, 20251.0Kids Workshop is a Joke! Signed my kids up for the workshop to occupy their space and got there 30 minutes early to make sure we were there to get the supplies. Get to the workshop and there were no supplies or anyone to greet or at least direct us to where we should go. They never even ordered the supplies in the first place but told us that maybe they ran out, LIES! The manager Mike proceeds to offer us to buy some legos and get a discount. Unacceptable! Don't be fooled by the workshops!! They want you to come in and spend money by false advertisement. Very disappointing.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in McDonough, GA?
You can find a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What brands does JCPenney offer at this location?
JCPenney offers national brands along with private brands like Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.
What are the store hours for JCPenney in McDonough?
Monday to Thursday, 10 AM to 8 PM; Friday and Saturday, 10 AM to 9 PM; Sunday, 11 AM to 7 PM.
Does this JCPenney location offer curbside pickup or in-store pickup?
Yes, both curbside pickup and in-store pickup services are available.
What payment options are accepted at JCPenney McDonough?
They accept American Express, Check, Discover, Mastercard, and Visa.
Is JCPenney accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance and public restrooms.
Where exactly is the JCPenney store located in McDonough?
It is located at 1380 Hwy 20 W, South Point Shopping Center, McDonough, GA 30253.
What beauty services are available nearby JCPenney?
Nearby you can find Sephora Inside JCPenney, Pigtails and Crewcuts hair salon, Formah Brazilian Beauty Center, Body Wax Studio, and Lush Nail Bar for various beauty treatments.
Are there dining options near JCPenney where I can eat before or after shopping?
Yes, nearby dining options include 215 Philly Eats, Tossed Salads, The Great American Grill, Chick'nCone, Cook Out, Freddy's Frozen Custard & Steakburgers, Panda Express, and Pollo Tropical.
What nearby services can assist with mobile phone needs while shopping at JCPenney?
Nearby, you can visit the AT&T Store for mobile phone accessories and Mr. Fix It iPhone and Computer Repair for device repairs.