Brand Certified
JCPenney
4.3(1485 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
1380 Hwy 20 W, McDonough, GA
30253, United States
Certified by JCPenney • Mar 01, 2026
(770) 957-0312
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ga/mcdonough/clothing-stores-mcdonough-ga-2872.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our McDonough, GA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.3
1,485 reviews
5 stars
857
4 stars
360
3 stars
136
2 stars
50
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some praised staff for being friendly and helpful, others reported poor communication and long wait times.
Store Condition
The store is generally clean and organized, but some customers noted issues with stock levels and outdated fashion.
Online Orders
Significant complaints about the online order pickup process, with many customers experiencing delays and unresponsive phone lines.
Sales and Deals
Customers appreciated the sales and discounts available, but some felt that clearance items were not marked down enough.
Checkout Experience
Long wait times at checkout were frequently mentioned, with some customers expressing frustration over technical issues.
- VPval price4 days ago5.0Great customer service and clean rest rooms
- TSTorressa SmithFeb 17, 20265.0I like the selection of boys clothing and the prices are just right.
- KPKira PiersimoniFeb 2, 20261.0This store NEVER ANSWERS THE PHONE. Do do online orders here! My order has never come in and they never communicate and forget the 1800 customer service calls helping.
- KGKathy GrahamFeb 1, 20265.0Check out staff was very pleasant
- SWSandra D. WhiteJan 20, 20264.0Found some remarkable deals
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in McDonough, GA?
You can find a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What brands does JCPenney offer at this location?
JCPenney offers national brands along with private brands like Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.
What are the store hours for JCPenney in McDonough?
Monday to Thursday, 10 AM to 8 PM; Friday and Saturday, 10 AM to 9 PM; Sunday, 11 AM to 7 PM.
Does this JCPenney location offer curbside pickup or in-store pickup?
Yes, both curbside pickup and in-store pickup services are available.
What payment options are accepted at JCPenney McDonough?
They accept American Express, Check, Discover, Mastercard, and Visa.
Is JCPenney accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance and public restrooms.
Where exactly is the JCPenney store located in McDonough?
It is located at 1380 Hwy 20 W, South Point Shopping Center, McDonough, GA 30253.
What beauty services are available nearby JCPenney?
Nearby you can find Sephora Inside JCPenney, Pigtails and Crewcuts hair salon, Formah Brazilian Beauty Center, Body Wax Studio, and Lush Nail Bar for various beauty treatments.
Are there dining options near JCPenney where I can eat before or after shopping?
Yes, nearby dining options include 215 Philly Eats, Tossed Salads, The Great American Grill, Chick'nCone, Cook Out, Freddy's Frozen Custard & Steakburgers, Panda Express, and Pollo Tropical.
What nearby services can assist with mobile phone needs while shopping at JCPenney?
Nearby, you can visit the AT&T Store for mobile phone accessories and Mr. Fix It iPhone and Computer Repair for device repairs.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website