Belk

4.1
934 reviews

About

Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods StoreBelk
Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of McDonough, GA or call us at (678) 583-1996 today for your shopping needs!

Details

  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Belk
1800 Jonesboro Rd., McDonough, GA
30253, United States

Hours

Reviews

4.1
934 reviews
5 stars
494
4 stars
238
3 stars
96
2 stars
42
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, with staff being rude, dismissive, or unhelpful.

Return Policy

Customers expressed frustration with the strict return policy, particularly regarding exchanges and refunds, leading to dissatisfaction.

Store Atmosphere

While some customers appreciated the store's layout and sales, many noted a lack of staff assistance and a generally unwelcoming atmosphere.

Product Availability

Several customers found the selection of items to be good, but others struggled to find what they needed due to disorganization or lack of staff.
  • SY
    Sharon Young
    Dec 27, 2025
    1.0
    Poor customer service in the women’s perfume department. On December 27, 2025, around 1:30 PM, I waited over 10 minutes twice for assistance while trying to purchase an expensive perfume. Employees were present but dismissed me and offered no help. Very disappointing experience, especially for a department that requires customer assistance. I ended up leaving without making a purchase.
  • SH
    Shawnna Hughes
    Dec 4, 2025
    5.0
    Never been in Belk until I went on Black Friday has a lot of nice stuff. Going to go back when there's not a sale to see how the prices really are.
  • TM
    Tee Mitchell
    Dec 3, 2025
    1.0
    One line open today during Christmas time...I felt bad for the cashier.....returned my things and left.....do better....especially during the Holiday season....
  • LW
    Latrice Williams
    Dec 3, 2025
    1.0
    I went to do a return at belk. I didn't know that doesn't let do a return are exchange for items over 30 days. The cashier told me I could get $5 are less for my item. There was no way I would give Belk my money for shoes I bought. I barely missed their 30 day mark by a few days. This makes me not want to shop here. A store that wants to keep most of your money and nor even offer you a exchange are a gift card to show in there store. They may have just lost me as a customer. It's all about the principle to me. But the just made it easy for me to ship at others store no matter how good your items look. I don't like this. Time are hard and you want to take most of my money. It's not like I had the shoes in my closet for six months are they had been worn. But good 👋 bye Belk.
  • KK
    Krystique
    Nov 25, 2025
    4.0
    Good evening Google Family. I visited for the first time today. I don't believe that I have ever visited a Belk location before. I was here with my cousins to purchase some slippers. I had forgotten my slippers and left them back home. So I needed some more. I wanted my feet to be comfortable. I was wearing, I call them boats on my feet and I was so sick of wearing them. They were pink in color. I loved the pink, I just didn't love the big shoes, I call them boats!! I was so happy that I found some slippers. My tab was $16.19. The slippers that I bought were on sale and I saved $25.01. The cashier that assisted me was named Elizabeth and the young lady who found her for me was named Jatavia. Both young ladies were very nice. I enjoyed my experience here today. I would visit another Belk in the future. Have a good night, workout, be healthy, fit and Fabulous especially for people over fifty years of age. There was plenty of parking here in the large parking lot. The Belk is housed in a shopping center.

Frequently Asked Questions About Belk

What are the weekly hours of operation for Belk in McDonough, GA?

Belk is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

What pickup options are available at Belk McDonough?

Belk offers both in-store pickup and curbside pickup services for your convenience.