Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 5080 Riverside Dr. in Macon, GA or shop the collection online.
Ive been shopping at Express for many years . I have always noticed how a button may pop off , a zipper breaks or a hem falls out within a few months of owning . That never stopped me from being a returned customer , however ; I purchased a blouse and had it on only for an hour and the elastic broke on the wrist so I had to use a safety pin to fasten it together . I went to the store to see if there was anything they could do and was given a number to customer service who was not any help at all .
Prices are high while quality is low ! I’ll be shopping at White House Black Market from now on . Their clothes are much better quality .
I only gave two stars because the staff is friendly
JR
Justin Ridley
Oct 9, 2025
5.0
Marcia was a BIG HELP!!! Great customer service
MB
Marcus Bass
Feb 15, 2025
5.0
Thank you Marcia for the great customer service
I would also like to give a special thanks to Miranda for her superb customer service
LR
Linh Nguyen (Richard)
Sep 29, 2022
4.0
Usual
MK
Moe Kali
Jan 24, 2019
3.0
I like the design of the cloths , just dnt like the material, for some reason Express t-shirts gets ruined in like the second or third wash !
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express The Shoppes at River Crossing hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express The Shoppes at River Crossing hiring?
Please visit https://www.express.com/g/careers/ to view and apply for open positions.
How do I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, and suggestions.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store, but not at Express Factory Outlet stores.
What are Express store hours at 5080 Riverside Dr., Macon, GA?
Express is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment options does Express accept?
Express accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa for payments.
Does Express offer in-store pickup service?
Yes, Express offers Buy Online Pick Up In Store service at their location.
What types of clothing and accessories are available at Express?
Express offers women's and men's clothing including jeans, dresses, suits, shirts, shoes, jewelry, and other accessories for various occasions.
What nearby places can I visit when shopping at Express on Riverside Dr.?
Nearby, you can visit Riverside Crossing shopping center, White House Black Market for women's clothing, Sunglass Hut for eyewear, and Great American Cookies for desserts, enhancing your shopping experience.
How can nearby stores like Barnes & Noble and M. Vinces Nail Spa complement my visit to Express?
After shopping at Express, you can relax at M. Vinces Nail Spa or enjoy a coffee and browse books at Barnes & Noble nearby, making your visit more enjoyable.