DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
While many customers praised the staff for being helpful and friendly, there were also complaints about rude behavior and poor management.
Selection
The store offers a wide selection of shoes, particularly for women, but some customers noted limited options for larger sizes.
Pricing
Customers appreciate the good prices and clearance options, although some feel that certain items are overpriced.
Store Experience
The store is generally described as clean and well-organized, contributing to a positive shopping atmosphere.
Checkout Issues
Several reviews highlighted problems with the checkout process, including long wait times and cashier errors.
LF
Lynne F
Oct 7, 2025
5.0
Staff is wonderful
CC
cpr
Aug 19, 2025
5.0
It was a wonderful time shopping here. Kelsey was a great help when trying to find the right shoe for me, very respectful, kind, and patient, and nowadays in costumer service that isn't something I see much of. Wonderful store, wonderful experience, will definitely be coming back!
HH
Heather Harvey
Aug 12, 2025
5.0
I love when employees make you feel valued and create a positive atmosphere while they are doing their jobs. Cameron was amazing. The store manager was also helpful and making sure I was able to resolve my problem. I will definitely be back!
JJ
jo jo
Jul 10, 2023
5.0
I love this place! Great prices with the best selection! Remember, they do not have bags!
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products are available at DSW Designer Shoe Warehouse in Macon?
DSW offers over 25,000 pairs of designer shoes for men, women, and kids, as well as handbags, jewelry, and accessories from popular brands like Nike, Cole Haan, and Puma.
What are the store hours for DSW Designer Shoe Warehouse at Shoppes at River Crossing?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse in Macon offer in-store pickup or delivery services?
They provide in-store pickup but do not offer delivery services.
What payment methods are accepted at DSW Designer Shoe Warehouse?
DSW accepts American Express, Discover, Mastercard, Visa, cash, and mobile payments including Apple Pay, Android Pay, Samsung Pay, as well as contactless payments and debit cards.
Is DSW Designer Shoe Warehouse accessible for customers looking for curbside services?
Although labeled as offering curbside services, currently DSW Macon does not provide curbside pickup but has in-store shopping and pickup options.
How can I contact DSW Designer Shoe Warehouse in Macon for more information?
You can call them at +1 478-474-6228 or email info@dswinc.com. They also have a Facebook page at facebook.com/DSWMaconGA.
Are there popular places nearby that I can visit before or after shopping at DSW?
Yes, nearby you can visit Ulta Beauty for beauty supplies, Victoria's Secret & PINK for lingerie and clothing, and Wild Wing Cafe for great food and drinks.
Where is DSW Designer Shoe Warehouse located in relation to other shopping options?
DSW is located in the Shoppes at River Crossing, close to retailers like Belk, GameStop, and Bath & Body Works, making it easy to enjoy a variety of shopping experiences in one trip.
Can I combine a visit to DSW with beauty or fashion stores nearby?
Absolutely! DSW is near MAC Cosmetics, Versona women's clothing store, and Pandora Jewelry, allowing you to shop for shoes, beauty products, clothing, and accessories all in one location.
Does DSW Designer Shoe Warehouse participate in any customer rewards or loyalty programs?
Yes, DSW offers a free Rewards program called DSW Rewards, which gives members perks like rewards certificates and special offers.