Belk

4.2
1301 reviews

About

Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods StoreBelk
Visit your local Belk! Your department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with can’t-miss sales and deals on everything from purses to jeans. Browse thousands of styles and find something to love from your favorite designer brands like Calvin Klein, Vince Camuto, Ralph Lauren, and Coach. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Macon, GA or call us at (478) 474-1078 today for your shopping needs!

Details

  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Belk
5080 Riverside Drive, Macon, GA
31210, United States

Hours

Reviews

4.2
1,301 reviews
5 stars
707
4 stars
328
3 stars
144
2 stars
62
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being unresponsive or rude.

Store Organization

Customers noted issues with store organization, particularly in the men's department, which was described as messy and overwhelming.

Sales and Discounts

Many customers appreciated the variety of sales and discounts available, highlighting great bargains on clothing and shoes.

Checkout Experience

Long wait times at checkout were frequently mentioned, with customers expressing frustration over slow service and insufficient staff.

Cleanliness

The store was generally reported as clean and well-maintained, contributing positively to the shopping experience.
  • NC
    nikita Chan
    Jan 3, 2026
    5.0
    Sheila May at Belk was amazing! She helped me find the perfect perfume and made the whole experience so enjoyable. Her customer service was truly on point. Highly recommend her.
  • KS
    kesha S
    Jan 3, 2026
    5.0
    Shoutout to Sheila May at Belk! She was so patient with us and incredibly informative about each perfume and how the scents differ. She really took her time and helped us pick out the perfect fragrance. Such a great experience!
  • MG
    Michele Goggin
    Dec 9, 2025
    5.0
    Always find what I need at Belk!
  • RR
    Rose
    Dec 4, 2025
    2.0
    They will start turning the lights off while your shopping an hour before they close .. makes it hard to shop with less than half the lights on…..
  • MR
    Melisa Richey
    Nov 6, 2025
    5.0
    I wanted to do a big shout out for your Clinique sales team. I really loved the lady who helped me match up my makeup and help me with my Clinique specials you have going on sets. The associate's number was 016143 today's date is 11/6/2025 and it was at 5:07 p.m. I do think that your salesperson in your shoe department could afford to have some additional help. She seemed very overwhelmed which I have worked in the shoe Department before and it was horrible. I think it's horrible how employees are expected to stand the whole time for 8 hours when managers doesn't:do it. But there was a lady in the line with a walker and she had cancer and she was returning some shoes and then the lady she had a question for the lady real quick and the lady pretty well told her that she need to get to the back of the line which I'm a CNA and sometimes if it's an older person with a walker you've got to be a little bit more I would say tactful. I know people are supposed to wait their turn but not like this situation where the lady is returning the shoes with the walker on top of the walker and then bending over it barely can walk I mean I think we younger people which I'm almost 60 but I don't look it can wait a couple minutes to help someone out with cancer. She seemed quite overwhelmed. But my point here was that I really appreciated the ladies and the Clinique department for making my visit a lot more joyful. And to tell you the truth if I had not felt like I was stressing a lady out so bad I probably would have bought more shoes. But I really could say I would blame the management because they probably were either not working or sitting in the back somewhere I'm assuming. Instead of making employee stand all day that are older and running for shoes and look like you have buy one get one so Lord only knows what the lady was going through. So nice to say I'm not maybe blaming the lady for seeming kind of attitude and overwhelmed as much as I'm blaming management for making her that way. I say happy employees or going to be happy if they are being able to pay their bills and not being overly worked, So I don't know what the situation was . But what it look like to me. Because the Clinique department wasn't acting like that. So l am saying your lady needed some help in the shoe department . I seen another lady running around with a red shirt on I don't know what she was doing I think she worked over there too.

Frequently Asked Questions About Belk

What are the regular store hours for Belk in Macon, GA?

Belk in Macon, GA is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Does Belk offer pickup services?

Yes, Belk offers both in-store pickup and curbside pickup services for your convenience.