Question 1

Does the Locust Grove Tanger Outlets location accept online returns?

Accepted Answer

Items purchased on Katespade.com may be returned or exchanged at a Kate Spade New York specialty shop (excluding airport and department stores).

Question 2

Does the Locust Grove Tanger Outlets location accept online exchanges?

Accepted Answer

If you would like to exchange an item, you may do so free of charge within 30 days of receipt. All items are eligible for exchange in any Kate Spade New York specialty shop. Exchanges for select handbags, shoes, wallets and clothing items may be initiated online.

Question 3

Does the Locust Grove Tanger Outlets location offer price adjustments?

Accepted Answer

Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase.
Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details.
For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.

Question 4

Does the Locust Grove Tanger Outlets location offer warranty returns?

Accepted Answer

For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:
• Style number (can be found on the white tag inside the product)
• Photos of the item clearly showing the problem
• A copy of the proof of purchase (original receipt, gift receipt, or online order number)

Question 5

How do I pick up my BOPIS (buy online pickup in store) order?

Accepted Answer

• When can I pick up my purchase?
You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.
• What information do I need to pick up my order?
A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.
• Where do I go when I arrive ?
Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.
• How long will the store hold my order for?
You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.
• I can't pickup my order right away. Can I request an extension?
Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.
• How can I cancel or return my order?
If you would like to cancel or return your order, please refer to our return policy.

Question 6

Do you accept Klarna in store?

Accepted Answer

You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.

Question 7

What types of products can I find at the Kate Spade Outlet in Locust Grove?

Accepted Answer

The Kate Spade Outlet offers a wide range of products including purses, work totes, bucket bags, shoulder bags, wallets, shoes, earrings, and more, all designed with modern sophistication and joy.

Question 8

Where is the Kate Spade Outlet located?

Accepted Answer

The store is located at 1000 Tanger Dr, Ste 505, Locust Grove, GA 30248, USA.

Question 9

What are the opening hours of the Kate Spade Outlet?

Accepted Answer

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM. Special holiday hours apply on select dates.

Question 10

Does the Kate Spade Outlet in Locust Grove accept online returns?

Accepted Answer

Yes, items purchased on Katespade.com can be returned or exchanged at the Kate Spade New York specialty shop at Locust Grove Tanger Outlets, excluding airport and department stores.

Question 11

Can I pick up my online order at the Kate Spade Outlet?

Accepted Answer

Yes, you can use Buy Online Pickup In Store (BOPIS). You will receive an email when your order is ready, and you will need your order confirmation and a valid ID to pick it up within 48 hours.

Question 12

What payment methods are accepted at the Kate Spade Outlet?

Accepted Answer

The store accepts American Express, Cash, Discover, Klarna, Mastercard, PayPal, and Visa.

Question 13

Are there stores nearby where I can continue my shopping after visiting Kate Spade Outlet?

Accepted Answer

Yes, nearby stores include Francesca's for fashion accessories and shoes, Tommy Hilfiger for clothing, Coach for luggage and fashion accessories, Michael Kors Outlet, and Ann Taylor Factory Store, among others, providing many options for fashion and accessories.

Question 14

Where can I find dining options near the Kate Spade Outlet?

Accepted Answer

Nearby dining options include Great American Cookies for desserts, Pita Street Food for quick meals, Denny's for breakfast and brunch, and Captain D's for seafood and fast food.

Question 15

Are there hotels close to the Kate Spade Outlet for visitors who want to stay overnight?

Accepted Answer

Yes, nearby hotels include Red Roof, Red Roof Inn Locust Grove, and Holiday Inn Express & Suites Locust Grove, all within easy reach of the outlet for an overnight stay.

Question 16

Does the Kate Spade Outlet in Locust Grove offer personal shopping or styling services?

Accepted Answer

Yes, the store provides a luxury retail experience including unique styling and personal shopping to enhance your visit.

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