Brand Certified
JCPenney
4.2(1425 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
8040 Mall Pkwy, Lithonia, GA
30038, United States
Certified by JCPenney • Mar 01, 2026
(770) 484-5604
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ga/lithonia/clothing-stores-lithonia-ga-2804.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Lithonia, GA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.2
1,425 reviews
5 stars
814
4 stars
336
3 stars
153
2 stars
38
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude service and long wait times.
Photo Studio Experience
Many customers enjoyed their photo sessions and praised specific photographers, but there were complaints about long wait times and disorganization.
Store Cleanliness
The store is frequently described as clean and well-organized, contributing positively to the shopping experience.
Product Availability
Customers expressed disappointment with limited selections in certain departments, particularly in boys' clothing and specific items.
Curbside Pickup Issues
Several reviews highlighted frustrations with curbside pickup, citing long waits and lack of communication.
- CJChardonnay Johnson4 days ago5.0Alice and Julio were absolutely AMAZING at JCPenney Portraits! From the moment I walked in, their energy was unmatched. They made the entire session feel fun, relaxed, and so natural. We laughed the whole time, which made the experience even more memorable—and it truly showed in the photos. They were professional, patient, and incredibly personable, making sure I felt comfortable and confident every step of the way. You can tell they genuinely love what they do. If you’re looking for great vibes, genuine connection, and beautiful portraits, ask for Alice and Julio—you will not be disappointed! 💫📸
- BCBrandon Stefan CoxJan 15, 20264.0Very clean
- DWDonna WalkerJan 8, 20265.0They are always very nice and helpful.
- KRKai RickettsDec 24, 20255.0I did a couples, Christmas photoshoot at this location. Our photographer was Shakeria. She was great, very friendly, and had really good poses to give us. The other staff members were kind and attentive as well. We did not wait long, and we had an overall great experience. The pictures came out great as well!
- BBBeckaDec 21, 20251.0The photo area sucks. We made appointments for 3:30pm and still had to wait 2 1/2 hours . Very unorganized and super behind. Same as last year. We tried giving it another chance but absolutely not . We will be going somewhere else next year !
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Lithonia, GA offer?
JCPenney offers a wide selection of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the opening hours for JCPenney at the Mall at Stonecrest in Lithonia?
JCPenney is open Monday to Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup or online shopping options?
Yes, JCPenney provides free shipping and curbside pickup options. You can also shop via the JCPenney App or website.
Which payment methods are accepted at this JCPenney location?
The store accepts American Express, Discover, MasterCard, Visa, and checks. Debit cards and paychecks are also accepted. Cash is not required.
Is the JCPenney store at the Mall at Stonecrest wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms available.
What are some nearby shoe stores where I can shop after visiting JCPenney?
Nearby shoe stores include Shoe Department, Journeys, Lady Foot Locker, Stride Rite, and Jimmy Jazz, all within the Mall at Stonecrest area for convenient shoe shopping.
Are there any nearby jewelry stores close to JCPenney?
Yes, Elite Jewelers and Pandora are nearby jewelry stores where you can explore additional jewelry options.
Where can I find beauty and salon services near JCPenney in Lithonia?
Salon Milan and Nails, a hair and beauty salon, is nearby for beauty and spa services.
Can I grab a snack or smoothie near JCPenney during my shopping trip?
Yes, Planet Smoothie, a smoothie and juice bar, is nearby where you can enjoy healthy refreshments during your visit.
Does JCPenney in Lithonia offer any in-store photography services?
Yes, the J C Penney Portrait Studio located nearby offers session photography services.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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