Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Lithonia, GA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,421 reviews
5 stars
813
4 stars
334
3 stars
152
2 stars
38
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, others reported rude or unhelpful interactions.
Photo Studio Issues
Many customers expressed frustration with long wait times and disorganization at the photo studio, despite some positive experiences with specific photographers.
Store Cleanliness
Several reviews highlighted cleanliness issues, particularly in the jewelry section, which detracted from the shopping experience.
Product Availability
Customers noted a good variety of products and sales, but some expressed disappointment in the limited selection of certain items, particularly in women's clothing.
- DWDonna Walker6 days ago5.0They are always very nice and helpful.
- KRKai RickettsDec 24, 20255.0I did a couples, Christmas photoshoot at this location. Our photographer was Shakeria. She was great, very friendly, and had really good poses to give us. The other staff members were kind and attentive as well. We did not wait long, and we had an overall great experience. The pictures came out great as well!
- CDChris Georgia Ga DantzlerDec 22, 20254.0Nice classic big Jcpenny store inside Stonecrest mall real nice ladies women’s girls clothing as well teen girls clothing jewelry as well to
- BBBeckaDec 21, 20251.0The photo area sucks. We made appointments for 3:30pm and still had to wait 2 1/2 hours . Very unorganized and super behind. Same as last year. We tried giving it another chance but absolutely not . We will be going somewhere else next year !
- EGErnesto GarciaDec 1, 20255.0Buen servicio
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Lithonia, GA offer?
JCPenney offers a wide selection of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the opening hours for JCPenney at the Mall at Stonecrest in Lithonia?
JCPenney is open Monday to Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup or online shopping options?
Yes, JCPenney provides free shipping and curbside pickup options. You can also shop via the JCPenney App or website.
Which payment methods are accepted at this JCPenney location?
The store accepts American Express, Discover, MasterCard, Visa, and checks. Debit cards and paychecks are also accepted. Cash is not required.
Is the JCPenney store at the Mall at Stonecrest wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms available.
What are some nearby shoe stores where I can shop after visiting JCPenney?
Nearby shoe stores include Shoe Department, Journeys, Lady Foot Locker, Stride Rite, and Jimmy Jazz, all within the Mall at Stonecrest area for convenient shoe shopping.
Are there any nearby jewelry stores close to JCPenney?
Yes, Elite Jewelers and Pandora are nearby jewelry stores where you can explore additional jewelry options.
Where can I find beauty and salon services near JCPenney in Lithonia?
Salon Milan and Nails, a hair and beauty salon, is nearby for beauty and spa services.
Can I grab a snack or smoothie near JCPenney during my shopping trip?
Yes, Planet Smoothie, a smoothie and juice bar, is nearby where you can enjoy healthy refreshments during your visit.
Does JCPenney in Lithonia offer any in-store photography services?
Yes, the J C Penney Portrait Studio located nearby offers session photography services.