Shane Co.

4.6
598 reviews

About

Jewelry StoreShane Co.
At Shane Co., we’re Atlanta's friend & jeweler. Our four generations as a family business give us the expertise to help you with all your fine jewelry needs. See our incredible loose diamonds and colorful gemstones up close, then choose your favorite to design your dream engagement ring. We’re proud to offer a wide selection of pieces created by our in-house design team, from wedding bands to gifts for any occasion. Plus, our fine jewelry is protected by our free unmatched lifetime warranty.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Shane Co.
735 Ernest W Barrett Pkwy NW, Kennesaw, GA
30144, United States

Hours

Reviews

4.6
598 reviews
5 stars
522
4 stars
21
3 stars
8
2 stars
15
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for their exceptional customer service, being described as friendly, knowledgeable, and accommodating.

Product Quality

Customers highlighted the quality of the jewelry and the satisfaction with their purchases, including engagement rings and wedding bands.

Repair and Warranty

Many reviews mentioned positive experiences with repairs and the lifetime warranty, showcasing the company's commitment to customer satisfaction.

Pressure-Free Environment

Several customers appreciated the no-pressure sales approach, allowing them to make decisions comfortably without feeling rushed.

Mixed Experiences

While most feedback was positive, a few customers reported negative experiences, particularly regarding specific staff interactions and service issues.
  • BC
    Brad Chapman
    2 days ago
    5.0
    Bought a nice diamond pendant white gold necklace for my wife They were very friendly and helpful.
  • GU
    Gary Underwood
    6 days ago
    5.0
    The staff took great care of us, surpassing our expectations and needs
  • MC
    morgan crow
    Dec 29, 2025
    5.0
    Shane Co. is the place to go! Kelly and the team here has made our experience lovely and the process has been a breeze. We look forward to continuing doing business with them in the future. No complaints!
  • CC
    Christopher Coronado
    Dec 21, 2025
    5.0
    Mr. Kelly Ray and Ms. Cortlin had exceptional customer service. My wife and I went into Shane to upgrade her engagement ring and her wedding band. We were blown away with the suggestions they both brought to us within our price range. After an hour, my wife left very happy with her new rings. Mr. Ray, thank you for the wealth of knowledge. We really appreciate you both!
  • AG
    Aaron Gould
    Dec 14, 2025
    5.0
    Josh and Raj are phenomenal. Knowledgeable, honest and pressure free environment. I found the perfect piece of jewelry for my partner here. Josh was quite effortlessly a customer service master. Will return here before going elsewhere for fine jewelry needs.

Frequently Asked Questions About Shane Co.

What services does Shane Co. offer for pickup and delivery?

Shane Co. offers in-store pickup for their products.

Where is Shane Co. located?

Shane Co. is located at 735 Ernest W Barrett Pkwy NW, Kennesaw, GA 30144, USA.