Business Details
About
Jewelry StoreShane Co.
At Shane Co., we’re Atlanta's friend & jeweler. Our four generations as a family business give us the expertise to help you with all your fine jewelry needs. See our incredible loose diamonds and colorful gemstones up close, then choose your favorite to design your dream engagement ring. We’re proud to offer a wide selection of pieces created by our in-house design team, from wedding bands to gifts for any occasion. Plus, our fine jewelry is protected by our free unmatched lifetime warranty.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
598 reviews
5 stars
522
4 stars
21
3 stars8
2 stars
15
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for their exceptional customer service, being described as friendly, knowledgeable, and accommodating.
Product Quality
Customers highlighted the quality of the jewelry and the satisfaction with their purchases, including engagement rings and wedding bands.
Repair and Warranty
Many reviews mentioned positive experiences with repairs and the lifetime warranty, showcasing the company's commitment to customer satisfaction.
Pressure-Free Environment
Several customers appreciated the no-pressure sales approach, allowing them to make decisions comfortably without feeling rushed.
Mixed Experiences
While most feedback was positive, a few customers reported negative experiences, particularly regarding specific staff interactions and service issues.
- BCBrad Chapman2 days ago5.0Bought a nice diamond pendant white gold necklace for my wife They were very friendly and helpful.
- GUGary Underwood6 days ago5.0The staff took great care of us, surpassing our expectations and needs
- MCmorgan crowDec 29, 20255.0Shane Co. is the place to go! Kelly and the team here has made our experience lovely and the process has been a breeze. We look forward to continuing doing business with them in the future. No complaints!
- CCChristopher CoronadoDec 21, 20255.0Mr. Kelly Ray and Ms. Cortlin had exceptional customer service. My wife and I went into Shane to upgrade her engagement ring and her wedding band. We were blown away with the suggestions they both brought to us within our price range. After an hour, my wife left very happy with her new rings. Mr. Ray, thank you for the wealth of knowledge. We really appreciate you both!
- AGAaron GouldDec 14, 20255.0Josh and Raj are phenomenal. Knowledgeable, honest and pressure free environment. I found the perfect piece of jewelry for my partner here. Josh was quite effortlessly a customer service master. Will return here before going elsewhere for fine jewelry needs.
Frequently Asked Questions About Shane Co.
What services does Shane Co. offer for pickup and delivery?
Shane Co. offers in-store pickup for their products.
Where is Shane Co. located?
Shane Co. is located at 735 Ernest W Barrett Pkwy NW, Kennesaw, GA 30144, USA.
What are the operating hours of Shane Co.?
Shane Co. is open Monday to Wednesday from 10 AM to 7 PM, Thursday and Friday from 10 AM to 8 PM, Saturday from 10 AM to 6 PM, and Sunday from 12 PM to 5 PM, with special holiday hours noted on their schedule.
What types of payment options does Shane Co. accept?
Shane Co. accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, Klarna, Mastercard, PayPal, Samsung Pay, and Visa.
What kinds of jewelry products can I find at Shane Co.?
You can find engagement rings, wedding bands, diamonds, rubies, sapphires, pearls, rings, necklaces, earrings, bracelets, cufflinks, fashion rings, gifts, and men's jewelry at Shane Co.
Does Shane Co. offer any warranties or guarantees on their jewelry?
Yes, Shane Co. offers a free unmatched lifetime warranty on their fine jewelry.
Can customers get jewelry repair services at Shane Co.?
Yes, Shane Co. provides jewelry repair services.
Are appointments required to shop at Shane Co.?
No, Shane Co. does not require appointments for shopping.
What nearby restaurants can I visit before or after shopping at Shane Co.?
Nearby restaurants include Pinch Of Spice - Indian Cuisine, Olive Garden, Bahama Breeze Island Grille, and Steak 'n Shake, offering great dining options before or after your visit.
What nearby stores and services are available around Shane Co. for a full shopping experience?
Nearby stores include Skechers Factory Outlet, Books-a-Million, Five Below, JCPenney, and Havertys Furniture, along with services like Automation Personnel Services Inc and PNC ATM for your convenience.
Are there nearby coffee shops where I can relax near Shane Co.?
Yes, Starbucks is a nearby coffee shop where you can enjoy a coffee or smoothie before or after your visit to Shane Co.