Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Kennesaw, GA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,134 reviews
5 stars
609
4 stars
293
3 stars
121
2 stars
54
1 star
57
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported a lack of staff, leading to long wait times and difficulty finding assistance.
Store Cleanliness
Mixed reviews on cleanliness; some customers noted dirty floors and unsanitary conditions, while others found the store clean.
Product Availability
Customers expressed frustration over limited merchandise and inconsistent stock, particularly in clothing sizes and styles.
Customer Service
While some employees received praise for being friendly and helpful, others were described as unengaged or rude.
Sales and Pricing
Many customers appreciated the good sales and prices, although some felt that prices had increased significantly.
- VMVelma MaloneNov 23, 20255.0I was able to find everything I needed in one store
- SVSusan ValentineNov 1, 20255.0Very nice
- EFEdgail FreemanAug 24, 20235.0B3db b 3n
- GAGuy ASep 18, 20223.0Was surprised to see very small selection at the men's department.
Frequently Asked Questions About JCPenney
What types of products can I find at the JCPenney in Kennesaw, GA?
You can find apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup at the JCPenney in Kennesaw, GA.
Does the JCPenney store in Kennesaw offer curbside pickup?
Yes, the Kennesaw JCPenney store offers curbside pickup for your convenience.
What are the operating hours for JCPenney in Kennesaw?
JCPenney Kennesaw is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which payment options are accepted at JCPenney in Kennesaw?
JCPenney in Kennesaw accepts American Express, Check, Discover, MasterCard, and Visa.
Is the JCPenney in Kennesaw wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms to accommodate all customers.
Where is the JCPenney store located in Kennesaw?
It is located at 400 Ernest W Barrett Pkwy NW inside the Town Center Mall in Kennesaw, GA 30144.
Are there other retail stores near JCPenney at Town Center Mall?
Yes, nearby stores include Sephora inside JCPenney for beauty products, LensCrafters for eyewear, and Bath & Body Works for cosmetics and beauty supplies.
What are some dining options near JCPenney in Kennesaw?
Nearby you can find Chick-fil-A for fast food and American cuisine, and I Luv Phở Kennesaw offering Vietnamese and Asian dishes.
Where can I find shoe stores around the JCPenney in Town Center Mall?
There are several shoe stores nearby such as Foot Locker, Journeys, Rack Room Shoes, Me & I Shoes, and Town Center Shoe Repair.
Does the JCPenney store in Kennesaw have in-store shopping and pickup options?
Yes, the Kennesaw JCPenney location offers in-store shopping, in-store pickup, and curbside pickup services.