Brand Certified
JCPenney
4.3(1390 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
240 Banks Crossing, Fayetteville, GA
30214, United States
Certified by JCPenney • Mar 01, 2026
(770) 460-2095
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ga/fayetteville/clothing-stores-fayetteville-ga-2871.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Fayetteville, GA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.3
1,390 reviews
5 stars
787
4 stars
380
3 stars
116
2 stars
39
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being friendly and helpful, while others were criticized for being rude or unprofessional.
Store Cleanliness
The store is generally reported as clean and well-organized, especially during busy holiday periods.
Product Availability
Customers appreciate the variety of products and frequent sales, but some expressed disappointment with stock levels in specific departments.
Photography Experience
The photography service received negative feedback for poor quality and lack of engagement from staff, contrasting with previous positive experiences.
- RDRi DicksonFeb 23, 20263.0Was here for portraits. Super tiny studio. I didn’t really like how the photos turned out. It woulda been nice to have a mirror next to the studio since it’s on the opposite side of the dressing room, assuming there was one in it.
- JCjose l cervantesFeb 22, 20264.0It's nice but they have limited stock
- EAEmily AFeb 18, 20265.0I was very satisfied with my visit to the JCPenny hair salon. The staff was friendly and the shop was clean.
- BWbrenda gandy wilsonFeb 7, 20265.0Loved the cleanliness and layout of the store. Store personnel were friendly and eager to help!
- HHHappyJan 27, 20261.0Sooooo I decided to upload two receipts stating return up to 1/31/2026. I go to Fayetteville location and clerk was dry and rude! I gave receipts for her to say I'm over 60 days and could not return. I informed her what the receipts says for her to say to me and her Co worker oh yea I think they're honoring those. Honoring as if I'm passed! Then to say whomever needs to approve was on lunch and I would have to come back. Oh no! So then she does the second one same date....surprisely no issue with that one. Now she took forever for 3 items....count them 3! Then says I would have to wait in another line to do other return! Now just ridiculous!!!!! And we wonder why there aren't that many Jcpenney's!!!!!
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Fayetteville, GA?
JCPenney offers a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Where is JCPenney located in Fayetteville, GA?
JCPenney is located at 240 Banks Crossing, Fayetteville, GA 30214, inside Banks Crossing Shopping Center.
What are the store hours for JCPenney in Fayetteville?
Monday through Friday, JCPenney is open from 11:00 AM to 8:00 PM, on Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney provides free shipping and curbside pickup options for customers.
What payment methods are accepted at JCPenney?
JCPenney accepts American Express, Discover, MasterCard, Visa, and checks as payment methods.
Is the JCPenney store in Fayetteville wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms available.
Are there any beauty service options near JCPenney in Banks Crossing Shopping Center?
Yes, nearby beauty options include SEPHORA inside JCPenney, Face And Body Skin Boutique, Spring Massage Therapy, Chan & Bay Nail Spa, Custom Cuts Barber Shop, and RC's Waxing & Threading.
What dining options are available near JCPenney at Banks Crossing Shopping Center?
Nearby restaurants include Wnb Factory Wings And Burger, Mr. Everything Cafe, Truth Breakfast Bar and Grill, El Ranchero Mexican Restaurant, Popeyes® Louisiana Kitchen, Loving WNB Factory, Jimmy John’s, Coconuts Caribbean Cuisine, The Juicy Crab, and Papa Murphy's Take 'N' Bake Pizza.
Are there fitness or wellness centers close to JCPenney in Fayetteville?
Yes, Planet Fitness is a nearby gym and health spa located near JCPenney.
Does JCPenney carry any exclusive or private brands?
Yes, JCPenney carries exclusive brands such as St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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