DSW Designer Shoe Warehouse

4.1
391 reviews

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
4741 Ashford Dunwoody Road, Dunwoody, GA
30338, United States

Hours

Reviews

4.1
391 reviews
5 stars
190
4 stars
115
3 stars
42
2 stars
9
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and negative interactions.

Store Selection

While some customers appreciated the variety of shoes available, others noted limited options in specific sizes and styles, particularly for men.

Cleanliness

Several customers reported unsanitary conditions in the store, including dirty bathrooms and disorganized displays.

Checkout Experience

Many customers experienced long wait times at checkout, with complaints about slow service and issues with processing returns.

Online Order Issues

Customers faced challenges with online orders, including incorrect charges and difficulties with returns, leading to dissatisfaction with the overall shopping experience.
  • AL
    Alesha Lane
    Oct 26, 2025
    3.0
    Amber is so unprofessional.
  • JJ
    Jas
    Aug 17, 2025
    1.0
    This location is a no for me. Employees act confused when you ask simple questions. One employee was literally eating ICE CREAM on the sales floor. Just tacky. Who does that?
  • KN
    Kurt Nikolas
    Jul 18, 2025
    2.0
    Not much selection in the size 13s and you can no longer order online and pick up in store
  • CG
    Carly Guerrant
    Jul 5, 2025
    4.0
    My family and I have been shopping here for 15+ years. There are plenty of options for any occasion, and the staff is always helpful.
  • IV
    Ivy V.
    Jun 19, 2018
    3.0
    Sometimes very helpful people and at other times not so much .

Frequently Asked Questions About DSW Designer Shoe Warehouse

What are the operating hours of DSW Designer Shoe Warehouse in Dunwoody, GA?

DSW Designer Shoe Warehouse in Dunwoody, GA is open from 10 AM to 8 PM Monday through Saturday, and from 11 AM to 7 PM on Sunday.

Does DSW Designer Shoe Warehouse offer in-store pickup?

Yes, in-store pickup is available at the Dunwoody location.