Shane Co.

4.7
951 reviews

About

Jewelry StoreShane Co.
At Shane Co., we’re Atlanta's friend & jeweler. Our four generations as a family business give us the expertise to help you with all your fine jewelry needs. See our incredible loose diamonds and colorful gemstones up close, then choose your favorite to design your dream engagement ring. We’re proud to offer a wide selection of pieces created by our in-house design team, from wedding bands to gifts for any occasion. Plus, our fine jewelry is protected by our free unmatched lifetime warranty.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Shane Co.
3300 Steve Reynolds Blvd, Duluth, GA
30096, United States

Hours

Reviews

4.7
951 reviews
5 stars
837
4 stars
49
3 stars
15
2 stars
11
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and attentive, with specific mentions of employees like Kyle, JoAnn, and Amber for their exceptional service.

Product Quality

Customers expressed satisfaction with the quality and variety of jewelry available, highlighting the beautiful designs and the effectiveness of repair services.

Overall Experience

Most reviews reflected a positive shopping experience, with many customers stating they would return for future purchases and recommending the store to others.

Mixed Feedback

A few customers reported negative experiences related to specific staff interactions and issues with service, indicating inconsistency in customer service quality.
  • MT
    Malik Tait
    5 days ago
    5.0
    Kyle was awesome and went above and beyond to help out. Super friendly, easy to talk to, and really knew what he was doing. His customer service was great and made everything smooth.
  • RH
    Ron Hollis
    Jan 11, 2026
    1.0
    Shady practices ! Priced a ring to my wife she stopped by and looked at. I not knowing the price went to the same store in Duluth to purchase it as a Christmas present. When we took it back to size it . I find out they priced it to her over $700 less. My wife still has the quote written on the sales persons business card. Of course they refused to do anything about it except a weak apology. That made the 5th ring we had purchased from there. NEVER AGAIN !
  • JB
    Jana Benton
    Jan 2, 2026
    5.0
    JoAnn is incredible. She provided outstanding customer service and truly went above and beyond for us. She was able to multitask efficiently, helping multiple customers at once, while others assisted only one person. JoAnn was personable, friendly, and genuinely invested in making sure we got exactly what we needed. She absolutely deserves a raise.
  • SJ
    Sara Johnston
    Jan 2, 2026
    5.0
    JoAnn was the absolutely best! They were slammed on and off throughout our time and she was the best helping everyone the feel cared for and amazing! I found the perfect ring and I never thought it would have been the easy. She made the entire experience! So helpful and accommodating! Hardest worker there! Give her a raise!!💖♥️
  • HM
    Harrison Martin
    Dec 26, 2025
    5.0
    My Fiancé and I had a great experience here. Our jewelry rep, Plange, helped us craft a custom wedding band to match her engagement ring. He also took the extra time and effort to make sure everything between the two rings matched up perfect and make sure we would have the ring before the wedding. He was very knowledgeable and professional but also easy to talk to and cut up with. Great jeweler! Highly recommend.

Frequently Asked Questions About Shane Co.

What types of jewelry products does Shane Co. offer?

Shane Co. offers engagement rings, wedding bands, diamonds, rubies, sapphires, pearls, rings, necklaces, earrings, stud earrings, bracelets, cufflinks, fashion rings, gifts, and men's jewelry.

What are Shane Co.'s store hours?

Shane Co. is open Monday through Wednesday from 10:00 AM to 7:00 PM, Thursday and Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM. They have special holiday hours with some dates closed.