Business Details
About
Jewelry StoreShane Co.
At Shane Co., we’re Atlanta's friend & jeweler. Our four generations as a family business give us the expertise to help you with all your fine jewelry needs. See our incredible loose diamonds and colorful gemstones up close, then choose your favorite to design your dream engagement ring. We’re proud to offer a wide selection of pieces created by our in-house design team, from wedding bands to gifts for any occasion. Plus, our fine jewelry is protected by our free unmatched lifetime warranty.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
951 reviews
5 stars
837
4 stars
49
3 stars
15
2 stars11
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and attentive, with specific mentions of employees like Kyle, JoAnn, and Amber for their exceptional service.
Product Quality
Customers expressed satisfaction with the quality and variety of jewelry available, highlighting the beautiful designs and the effectiveness of repair services.
Overall Experience
Most reviews reflected a positive shopping experience, with many customers stating they would return for future purchases and recommending the store to others.
Mixed Feedback
A few customers reported negative experiences related to specific staff interactions and issues with service, indicating inconsistency in customer service quality.
- MTMalik Tait5 days ago5.0Kyle was awesome and went above and beyond to help out. Super friendly, easy to talk to, and really knew what he was doing. His customer service was great and made everything smooth.
- RHRon HollisJan 11, 20261.0Shady practices ! Priced a ring to my wife she stopped by and looked at. I not knowing the price went to the same store in Duluth to purchase it as a Christmas present. When we took it back to size it . I find out they priced it to her over $700 less. My wife still has the quote written on the sales persons business card. Of course they refused to do anything about it except a weak apology. That made the 5th ring we had purchased from there. NEVER AGAIN !
- JBJana BentonJan 2, 20265.0JoAnn is incredible. She provided outstanding customer service and truly went above and beyond for us. She was able to multitask efficiently, helping multiple customers at once, while others assisted only one person. JoAnn was personable, friendly, and genuinely invested in making sure we got exactly what we needed. She absolutely deserves a raise.
- SJSara JohnstonJan 2, 20265.0JoAnn was the absolutely best! They were slammed on and off throughout our time and she was the best helping everyone the feel cared for and amazing! I found the perfect ring and I never thought it would have been the easy. She made the entire experience! So helpful and accommodating! Hardest worker there! Give her a raise!!💖♥️
- HMHarrison MartinDec 26, 20255.0My Fiancé and I had a great experience here. Our jewelry rep, Plange, helped us craft a custom wedding band to match her engagement ring. He also took the extra time and effort to make sure everything between the two rings matched up perfect and make sure we would have the ring before the wedding. He was very knowledgeable and professional but also easy to talk to and cut up with. Great jeweler! Highly recommend.
Frequently Asked Questions About Shane Co.
What types of jewelry products does Shane Co. offer?
Shane Co. offers engagement rings, wedding bands, diamonds, rubies, sapphires, pearls, rings, necklaces, earrings, stud earrings, bracelets, cufflinks, fashion rings, gifts, and men's jewelry.
What are Shane Co.'s store hours?
Shane Co. is open Monday through Wednesday from 10:00 AM to 7:00 PM, Thursday and Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM. They have special holiday hours with some dates closed.
Does Shane Co. offer in-store pickup?
Yes, Shane Co. provides in-store pickup service for customers.
What payment options are accepted at Shane Co.?
Shane Co. accepts American Express, Android Pay, Apple Pay, cash, check, Discover, financing, Klarna, Mastercard, PayPal, Samsung Pay, and Visa.
Is jewelry repair available at Shane Co.?
Yes, Shane Co. offers jewelry repair services in-store.
Where is Shane Co. located?
Shane Co. is located at 3300 Steve Reynolds Blvd, Duluth, GA 30096, USA.
What is the best way to contact Shane Co.?
You can contact Shane Co. by phone at +1 770-623-3660 or by email at social@shaneco.com.
What nearby places can I visit when shopping at Shane Co.?
Nearby, you can visit Champion Billiard for some pool and drinks or TTX for sportswear and shoe shopping. These are convenient stops to make your visit more enjoyable.
Are there any medical facilities near Shane Co. for family needs?
Yes, Duluth Pediatric Dentistry PC - Dr. Nath and Lilburn Medical Center Pediatrics are nearby, which can be useful if you have family needs while shopping in the area.
What transportation options are available near Shane Co.?
Duluth Taxi Service is nearby, providing convenient transportation options to and from Shane Co.