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Edible Arrangements

3.2
(227 reviews)

Business Details

2101 N. Decatur Road, Decatur, GA
30033, United States
(404) 329-8533

About

Gift ShopGift Basket StoreChocolate ShopCatererFloristDessert ShopCorporate GiftsJuice ShopCookie ShopEdible Arrangements
A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Edible Arrangements
2101 N. Decatur Road, Decatur, GA
30033, United States

Hours

Reviews

3.2
227 reviews
5 stars
112
4 stars
14
3 stars
4
2 stars
8
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including unresponsive staff, rude interactions, and lack of accountability for issues.

Delivery Issues

Many customers reported significant problems with delivery, including late or undelivered orders, lack of communication, and unfulfilled promises.

Product Quality

Several reviews mentioned dissatisfaction with the quality of the products received, including spoiled or improperly prepared arrangements.

Staff Performance

While some customers praised individual staff members for their helpfulness, there were also complaints about unprofessional behavior from others.

Management Problems

Frequent mentions of ineffective management and lack of resolution for customer complaints were noted, contributing to overall dissatisfaction.
  • JJ
    Janay jay
    Feb 22, 2026
    1.0
    The most trash Edible Arrangement franchise that I have ever encountered. They delivered my Valentine arrangement without the Ballon attached and ROTTEN, MOLDY STRAWBERRIES. Whoever dipped the strawberries knew they were moldy and rotten before they did this because as soon as I opened the box the mold was visible on multiple strawberries. So no way could they have not seen it. I reported them to the DeKalb Health Department and our credit card company. Don't waste your time, money, and risk possible illness ordering from them.
  • AP
    Abrillia Phelps
    Feb 15, 2026
    1.0
    Don't deliver on the guaranteed date and then update the system to appear as if there was an attempt. VERY UNPROFESSIONAL
  • KW
    Kierra Winfrey
    Feb 15, 2026
    1.0
    I am EXTREMELY disappointed with how bad this business has went down hill over the years. I literally order from them every single year for different holidays and I will honestly say, Valentine’s Day is the absolute WORSE. I order my valentine’s gifts weeks in advance and for the last THREE years, I HAVE NEVER GOTTEN IT. yep, NEVER. supposedly, it’s always an issue with the delivery but when I speak to customer service, they say they are short staffed which is NOT MY PROBLEM. you guys shouldn’t be accepting orders yall can’t make. that’s simply unfair to the customer. this is the THIRD YEAR I didn’t receive my valentine gift & I have spent thousands of dollars dealing with this. I will never shop here again and I encourage anyone reading this review to NEVER SHOP HERE.
  • AB
    Aisha Blevins
    Feb 14, 2026
    1.0
    Ughhh I should have read the reviews before ordering from here!!! Very terrible service!
  • WD
    Wayne Dumpson
    Jan 10, 2026
    5.0
    Poor customer service!!! I received a arrangement as a Christmas Gift from my daughter who lives out of state. The delivery was excellent! But, when I attempted to redeem a coupon that was part of the gift Edible Arrangement would not honor my coupon because my cellphone could not scan the QR code. What a bummer!!!

Frequently Asked Questions About Edible Arrangements

What products does Edible Arrangements offer?

Edible Arrangements offers fresh fruit arrangements, bouquets, baskets, platters with chocolate-covered strawberries, dipped fruits, cookies, flowers, bakery items, balloons, and gifts for various occasions.

What are the store hours of Edible Arrangements?

Edible Arrangements is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 4:00 PM.

Brand Certified Facts from Edible Arrangements

This information is certified by Edible Arrangements and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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