Citi Trends, located at 3205-B Elm Street, Covington, GA is a growing specialty value retailer of apparel, accessories and home trends for way less spend primarily for African American and Latinx families in the United States. The Company operates 600+ stores located in 33 states. For more information, visit www.cititrends.com or your local store.
Numerous reviews highlighted poor customer service, including unhelpful staff and rude cashiers.
Store Conditions
Customers noted issues with cleanliness and organization, as well as closed dressing rooms affecting shopping experience.
Product Selection
While some customers appreciated the variety and good prices, others criticized the limited selection of items available.
Positive Experiences
Despite the complaints, many customers expressed love for the store, citing great prices and enjoyable shopping experiences.
LH
LASHANDRA HUITT
Dec 10, 2025
5.0
My favorite store and staff
QV
Queen Valkyrie
Dec 10, 2025
3.0
Cute clothes, good prices, but the dressing rooms are closed until further notice...
LH
Lisa Hudson
Oct 23, 2025
5.0
Favorite store great prices
OQ
Olivia Quinones
Oct 3, 2025
1.0
I am extremely disappointed in this store! I have a service dog and he is 100% certified and has been through the classes and training. He loves everyone he meets and has never harmed anyone especially while he is WORKING. But today the woman in this store completely judged us because he is a big dog he is a cane corso and I am a white woman. They met us at the door and did not even give us a chance. I showed her his badge and her response was “is that a cane corso” yes ma’am he is, her response was “I don’t know if they will allow that” she was implying that because he is a corso and that there were people in the store who were afraid of dogs. He is a working dog he is not there to socialize he is doing a service so he is completely focused on me and nobody else but at that point we are very confused and upset and decided we would go somewhere else. I would just like to reiterate that telling my service dog he is not allowed is the same as telling someone of color they are not allowed because they are a person of color. He is here to do a job and it is completely against the law what they did.
AD
Adrenaline DOPAMINE
Aug 13, 2025
1.0
Closing down 15 minutes before closing is false dective trade practice plus 15 minutes everyday Xs 365 is 5476 minutes lost a year. Your losing an average of 40 a day resulting in a 14000$ loss yearly due to lazy management. If you don't want to hold your company down, don't go to work. That's lazy.
Citi Trends is located at 3205-B Elm Street, Covington, GA 30014, inside Covington Corners.
What are the operating hours of Citi Trends in Covington?
Citi Trends is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is Citi Trends open on Christmas Day?
No, Citi Trends is closed on December 25th for the holiday.
What types of products does Citi Trends offer?
Citi Trends offers apparel, accessories, and home trends primarily catering to African American and Latinx families, including clothing for men, women, children, and shoes.
What payment methods are accepted at Citi Trends?
Citi Trends accepts American Express, Check, Discover, Mastercard, and Visa for payments.
How can I contact Citi Trends in Covington?
You can contact Citi Trends by phone at +1 470-229-2780 or email at info@cititrends.com.
Does Citi Trends accept checks and debit cards?
Yes, Citi Trends accepts checks and debit cards as payment methods.
What nearby stores can I visit along with Citi Trends for furniture shopping?
Nearby furniture stores include Farmers Home Furniture and Buddy's Home Furnishings, both close to Citi Trends for your furniture needs.
Are there any nearby dining options near Citi Trends in Covington?
Yes, nearby dining options include Donut King for breakfast and coffee, El Charro Mexican Restaurant for Latin American cuisine, Blimpie sandwich shop, Kobe Hibachi and Sushi for Japanese food, and Church's Texas Chicken for fast food.
What nearby services can I access after shopping at Citi Trends?
Nearby services include the Unique Nails beauty and tanning salon, Mister Car Wash for auto detailing, and several dental offices such as East Atlanta Dental Associates and Covington Dental Studio.