American Eagle

Reviews

• RS

  Robyn Sharpe

  Jan 1, 2026
  1.0
  My daughter and I experienced racial profiling at this store today the first of the year. There was a young Caucasian lady folding clothes when we entered and an African American by the cash register. The Caucasian young lady kept following my daughter and I around and I even tested to see if that was what she was doing. At the end of my daughter’s purchase I proceeded back to the back of the store to see if she would leave what she was doing to come behind us and she did and immediately as we walked back up she followed. The worst part of it was that while following us around there were other people in the store all caucasians and she didn’t even paid them any mind. I was so disturbed but as this is January 1st, 2026 I held my tongue and my peace and got out. I do feel like I will return the things my daughter purchased. What kind of sick disgusting action was that?! I will certainly not go back there to make a purchase, and I wouldn’t mind at all if all African Americans start boycotting this store and all American Eagle stores because of such discrimination. I was really upset believe me because here I am with my child minding our own business of trying to make a selection to purchase and we couldn’t do it without racial harassment by that staff. I’m a big woman and she the Caucasian young lady was clearly a child for me I don’t know what in the world could have made her brain so defective other than hate. I get it people shoplift but can you people find better ways to identify shoplifters because you clearly got it very wrong today. So disrespectful! An experience like this is all the more reason for me to want to leave America. Not kool American Eagle not cool at all. I wish I had gotten her name I would put it in this post. Disgusting!
• AZ

  Aniyah Zachery

  Dec 18, 2025
  5.0
  Customer service was very excellent. Kudos to Macy and Brittany making my experience purchasing my jeans and being very helpful making the right decision. I love my jeans ! :)
• TR

  Tia R

  Sep 27, 2025
  5.0
  I don’t think I’ve ever reviewed a clothing store but here we are. I went in today, 9/27/25, and was greeted immediately by Claire. I explained to her the style I was looking for and she immediately gave suggestions. I recently lost weight so shopping can be awkward because I’m not at my goal weight but only remember shopping based on my previous size. I assumed I needed a larger size than I did. I rang the “bell” in the dressing room and Claire gave size guidance. Surprisingly, I was 2 sizes off. She made me feel very confident in what can sometimes be an intimidating process. I typically buy online but it felt good to be in an actual store and interact staff. Additionally, she assisted with giving me an amazing discount. I highly recommend this store and will be back soon.
• JE

  Jalyn E

  Sep 21, 2025
  5.0
  Loved my in-store experience today! Macy (Maci*/Macie*) was super helpful, available and had a great attitude! This was my first time at this AE and won’t be the last.
• KC

  Karen Crawford

  Sep 17, 2025
  5.0
  This store and the staff are so amazing.Shantrice,Brittany, Clair and Macy were so helpful with my online orders shipped to the Conyers,Ga store.When you walk in the store the staff is always so welcoming and nice.I rate them all a 10.

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