I recently purchased a pair of pants from the store and called ahead to inquire about the removal of the security tag that had been affixed to them. The store representative informed me that if I arrived before 9 PM, the tag could be removed. I arrived at 8:58 PM, but the store was already locked. The representative informed me through the glass door that the store had closed after I had confirmed my intention to visit and have the tag removed via phone. She stated that once the doors were locked, she was unable to unlock them due to security concerns. Consequently, I will be returning the purchased items and refraining from visiting the store in the future. It is imperative to treat others with kindness, even in small gestures. Additionally, the store has refused to provide me with the name of the manager. I intend to return after my vacation to discuss this matter with the manager. .
SM
Shannon & Meelah
Jan 16, 2026
1.0
My husband just called me to say he’s never shopping there again!! The person working tonight has terrible customer service. My husband goes to Bealls almost every week to get our daughter a gift. The lady working tonight on 1/16/26, completely ignored him when he asked her questions about the toys. We get you close at 9:30, but if the doors are still open you’re still expected to do your job.
MB
MARY BAKER
Sep 7, 2023
5.0
Sales sales and more sales
SP
Sheila Ponder
Sep 16, 2020
5.0
The customer service was great & the store was very clean
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