Brand Certified
JCPenney
4.3(1179 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
3507 Manchester Expwy, Columbus, GA
31909, United States
Certified by JCPenney • Mar 01, 2026
(706) 322-4035
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ga/columbus/clothing-stores-columbus-ga-2633.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Columbus, GA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.3
1,179 reviews
5 stars
701
4 stars
267
3 stars
114
2 stars
45
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, although some reported poor service in specific departments.
Store Organization
The store was generally noted as clean and well-stocked, but some customers found the layout confusing and the checkout process slow due to limited staff.
Pricing and Sales
Customers appreciated the reasonable prices and frequent sales, though some felt prices were high compared to past experiences.
Product Availability
While many found what they were looking for, there were complaints about limited stock in certain departments, particularly children's shoes.
- NBNelsyann Brown2 days ago5.0Mrs Carla Wilson at the JCPenney store at Peachtree Mall…..store number 2633. Mrs Carla Wilson went above and beyond helping us with our merchandise and questions regarding sales. I am so thankful for her assistance today that I will be back because of her excellent customer service. She showed my husband and I she cared. Made us feel at home.
- HHhaezelFeb 23, 20265.0The Home Section & Sales: I was very impressed with the Home department! I wasn't aware they had such a great collection. I found beautiful towels and everything was well-stocked. They have an amazing "Really Big Deal" where you can Buy 1 curtain and get 2 Free, which is a fantastic price. I found a really "cute job" (great find) on these items! The Cosmetics (Disappointing): I am very disappointed with the beauty section. I tried a NYX lip gloss, and it caused immediate irritation and a burning sensation on my lips. Please be careful when trying the testers here if you have sensitive skin! The Staff: The service was a mix. Most of the women working there are wonderful—they are clearly working very hard and are very nice. However, I had a bad experience with the woman at the checkout. Her attitude was quite different from the others and not very professional. The rest of the team is great, but she should definitely improve her behavior toward customers.
- DCDelborah CooperFeb 10, 20265.0The The management always willing to help you
- JTJames TillmanJan 27, 20264.0JCPenney's has been around since I was a kid. Have several products but because of tariffs and whatnot prices are a little high. People are willing to help you and you have Professional Service
- KRKeith RowellDec 27, 20255.0My favorite place to shop! Nothing but mad love for this jcp and always a favorite to drop by
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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