Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Columbus, GA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Many customers praised the friendly and helpful staff, although some reported poor service in specific departments.
Store Organization
The store was generally noted as clean and well-stocked, but some customers found the layout confusing and the checkout process slow due to limited staff.
Pricing and Sales
Customers appreciated the reasonable prices and frequent sales, though some felt prices were high compared to past experiences.
Product Availability
While many found what they were looking for, there were complaints about limited stock in certain departments, particularly children's shoes.
DC
Delborah Cooper
4 days ago
5.0
The The management always willing to help you
JT
James Tillman
Jan 27, 2026
4.0
JCPenney's has been around since I was a kid. Have several products but because of tariffs and whatnot prices are a little high. People are willing to help you and you have Professional Service
KR
Keith Rowell
Dec 27, 2025
5.0
My favorite place to shop! Nothing but mad love for this jcp and always a favorite to drop by
TC
Tr Clevenger
Dec 15, 2025
5.0
Kind of busy, but quick in and out
T2
The LORD'S Servant 247
Dec 5, 2025
5.0
The store was well stocked. In addition, the store was very clean and organized. The salespeople were very friendly and helpful. Furthermore, the store had very good prices on high quality merchandise. I would highly recommend this store.