JCPenney

4.2
1706 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Buford, GA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
3333 Buford Dr, Buford, GA
30519, United States

Hours

Reviews

4.2
1,706 reviews
5 stars
942
4 stars
414
3 stars
180
2 stars
59
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and long wait times at checkout.

Cleanliness

Numerous reviews highlighted issues with cleanliness, particularly in fitting rooms and restrooms.

Product Selection

Customers appreciated the variety of products available, including good deals and a selection of plus sizes.

Store Experience

Mixed reviews on the overall shopping experience, with some enjoying their visits while others found the store disorganized and frustrating.
  • DK
    Dawn Kuhn
    3 days ago
    4.0
    They have really nice clothes and shoes I found bogo shirts and shoes. I usually have a hard time finding stuff I like but not today.
  • NJ
    N. Jaxx
    Dec 26, 2025
    1.0
    Terrible staff. Zero chance of checking out, shop and spend your time ...but, remember, set it all down at the end because no one will check you out. Way to go JC Penny! Next company to fail!
  • SD
    Skylar Diller
    Dec 25, 2025
    5.0
    By far the BEST experience ever! We had so much fun taking these for our grandmothers Christmas gift. Special shout out to this photographer as well!
  • KK
    Krystian K
    Dec 20, 2025
    4.0
    Kinda underwhelming... Kinda boring ..kinda dry kinda bland -white bread, uncooked rice, eggs with no salt. But not bad. Its good for the gut to have bland foods sometimes. And that's why this JC penny is good for you sometimes. No thrills no decoration even! It's Christmas not on wreath or tree... Clean spacious but I would skip and go to Macy's for similar priced items or luxury items that are in the last act section if your on a budget. Overall this wasn't a bad department store but it was very simple and I felt everything they offered is similarly priced in other department stores.
  • RB
    Rob Brace
    Nov 30, 2025
    2.0
    Surprisingly the store is very dirty. Even as they open on a Sunday morning. It is holiday shopping time and they have only one register open and a long slow line. Confirms my decision to shop online going forward.

Frequently Asked Questions About JCPenney

What types of products does JCPenney offer at the Buford, GA location?

JCPenney Buford offers a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

Where is JCPenney Buford located?

JCPenney Buford is located at 3333 Buford Dr, inside the Mall of Georgia in Buford, GA 30519.