Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Augusta, GA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
1,551 reviews
5 stars
882
4 stars
403
3 stars
134
2 stars
44
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and lack of assistance.
Store Condition
Customers noted issues with the store's cleanliness and organization, as well as broken escalators affecting accessibility.
Sales and Selection
Many customers appreciated the great sales and variety of products available, although some felt prices were generally high.
Checkout Experience
Multiple reviews highlighted long wait times and difficulties finding checkout locations, leading to frustration.
- CBCAROL BRENDELDec 20, 20255.0Had a return and also an online order to pick up. Everyone was super-nice and helpful!
- BHbetty hendersonDec 9, 20255.0Got what I needed
- CCChristina CodyDec 8, 20255.0Always have great sales.
- IMisabelle muellerDec 5, 20255.0Sehr schön dekoriert alles eine riesige Auswahl an wirklich so ziemlich allem was das Herz begehrt. Günstige Preise freundliches Personal. Sehr empfehlenswert
- ZSZimba StreborDec 2, 20251.0Awful customer service!!!
Frequently Asked Questions About JCPenney
What product categories does JCPenney in Augusta offer?
JCPenney offers a wide range of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Where is JCPenney located in Augusta, GA?
JCPenney is located at 3450 Wrightsboro Rd, inside Augusta Mall, Augusta, GA 30909.
What are the operating hours of JCPenney in Augusta?
JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney in Augusta offer in-store and curbside pickup services?
Yes, JCPenney offers both in-store pickup and curbside pickup services for customer convenience.
What payment options are accepted at JCPenney Augusta?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa.
Does the Augusta, GA JCPenney have wheelchair accessible entrances and public restrooms?
Yes, the store has wheelchair accessible entrances and public restrooms available for customers.
What brands are exclusive to JCPenney at the Augusta location?
Exclusive brands at this JCPenney include St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
Which nearby stores can I visit for beauty products around JCPenney in Augusta Mall?
Nearby beauty-related stores include SEPHORA, Trinity Beauty & Skincare LLC, Nail Trix, and Shapes Brow Bar—all offering a variety of skincare, cosmetics, and beauty services.
What shoe stores are located near the JCPenney in Augusta Mall?
Nearby shoe stores include Chacos, Vans, JD Sports, Foot Locker, and Buckle, providing a variety of footwear options.
Are there other clothing and fashion stores close to JCPenney in Augusta Mall?
Yes, nearby clothing and fashion stores include Victoria's Secret, Zumiez, Michael Kors, Aerie, The Children's Place, Claire's, Spencer's, Men's Wearhouse and Tux, Gap, and Windsor Fashions.