Brand Certified
JCPenney
4.3(1554 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
3450 Wrightsboro Rd, Augusta, GA
30909, United States
Certified by JCPenney • Mar 01, 2026
(706) 736-1201
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ga/augusta/clothing-stores-augusta-ga-2258.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Augusta, GA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.3
1,554 reviews
5 stars
883
4 stars
403
3 stars
135
2 stars
45
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rude staff and difficulty receiving assistance.
Sales and Selection
Customers appreciated the variety of products and frequent sales, often finding good deals.
Store Environment
The store was described as clean and well-kept, but some customers noted issues with accessibility and outdated facilities.
Checkout Issues
Several reviews highlighted long wait times and confusion regarding checkout locations, leading to frustration.
- DCDoug CavalFeb 15, 20262.0The escalator has been broken for over a year now.
- ADAndrea DentFeb 10, 20265.0I had an amazing experience from start to finish. The salon atmosphere was welcoming, clean, and relaxing, and the staff was professional and friendly. My stylist, Terri T., took the time to really listen to what I wanted and offered expert advice that made me feel confident in the process. The attention to detail was outstanding, and my hair turned out even better than I imagined. My hair is so much more healthier, styled beautifully, and exactly what I asked for. I left feeling refreshed, confident, and well taken care of. I highly recommend this salon to anyone looking for quality service and exceptional results.
- NHNatasha HindsFeb 2, 20263.0I’ve been going to the salon for years and will not be going back. Just like waffle house every time i go the services are a different price and feel like a scam. i hate that i can’t do my own hair. I used to recommend this place but will never do that again
- CBCAROL BRENDELDec 20, 20255.0Had a return and also an online order to pick up. Everyone was super-nice and helpful!
- IMisabelle muellerDec 5, 20255.0Sehr schön dekoriert alles eine riesige Auswahl an wirklich so ziemlich allem was das Herz begehrt. Günstige Preise freundliches Personal. Sehr empfehlenswert
Frequently Asked Questions About JCPenney
What product categories does JCPenney in Augusta offer?
JCPenney offers a wide range of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Where is JCPenney located in Augusta, GA?
JCPenney is located at 3450 Wrightsboro Rd, inside Augusta Mall, Augusta, GA 30909.
What are the operating hours of JCPenney in Augusta?
JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney in Augusta offer in-store and curbside pickup services?
Yes, JCPenney offers both in-store pickup and curbside pickup services for customer convenience.
What payment options are accepted at JCPenney Augusta?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa.
Does the Augusta, GA JCPenney have wheelchair accessible entrances and public restrooms?
Yes, the store has wheelchair accessible entrances and public restrooms available for customers.
What brands are exclusive to JCPenney at the Augusta location?
Exclusive brands at this JCPenney include St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
Which nearby stores can I visit for beauty products around JCPenney in Augusta Mall?
Nearby beauty-related stores include SEPHORA, Trinity Beauty & Skincare LLC, Nail Trix, and Shapes Brow Bar—all offering a variety of skincare, cosmetics, and beauty services.
What shoe stores are located near the JCPenney in Augusta Mall?
Nearby shoe stores include Chacos, Vans, JD Sports, Foot Locker, and Buckle, providing a variety of footwear options.
Are there other clothing and fashion stores close to JCPenney in Augusta Mall?
Yes, nearby clothing and fashion stores include Victoria's Secret, Zumiez, Michael Kors, Aerie, The Children's Place, Claire's, Spencer's, Men's Wearhouse and Tux, Gap, and Windsor Fashions.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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