Fendi Atlanta Phipps Plaza

Reviews

• MW

  Miller Wood

  Mar 30, 2026
  1.0
  I ordered a scarf on 2/25. It was shipped from Boston on 3/2 and going to ATL. It has been MIA since-- should take 2 days. Fendi won't issue a refund although the scarf is CLEARLY lost. They were not even going to open an investigation with UPS if I hadn't told them to. This is some OLD NAVY level customer service. I do not recommend buying anything from this brand based on the terrible customer service, shipping and inability to take responsibility and do the right thing.
• CD

  Chris Georgia Ga Dantzler

  Feb 4, 2026
  5.0
  Super well guarded luxurious luxury clothing purses jewelry place safe 2 inside Phipps plaza in Atlanta seriously when ur in this place here ur extra safe lots of people watching everything u do & go so no O safe issues at all kind of wish every place in the world was like this
• RS

  ResteBelle Spa

  May 20, 2025
  1.0
  Subject: Complaint Regarding Unprofessional Behavior at Fendi Store – Atlanta GA, Phipps Plaza I am writing to formally express my disappointment regarding the service I received at your Fendi location in Atlanta. During my visit, I experienced unprofessional and disrespectful behavior from some of the store assistants. Specifically, I noticed staff members rolling their eyes and laughing behind my back, which made me feel extremely uncomfortable and unwelcome. This was not just poor customer service — it was humiliating, and I left the store feeling that I had been treated unfairly and differently based on my race. As a customer and individual, I expect to be treated with basic respect and dignity. I am requesting a formal investigation into this matter and an appropriate response from Fendi regarding how this will be addressed. No one should have to feel alienated or devalued while shopping — especially not in a luxury retail environment that claims to value all of its clients. Thank you for your time and attention to this serious concern. I look forward to your response. Sincerely, Hanna Date of my visit:05.18.2025
• BC

  Barbara Christopher

  Mar 22, 2025
  5.0
  Very very nice luxury fancy designer clothing place inside Phipps plaza in Atlanta real nice well guarded shop as well lots of employees inside as well
• LL

  lourdes

  Jan 13, 2025
  1.0
  Horrible customer service. Ive purchased several items from this company in person and online. This will be my last experience with them. They do not value customers! Don’t waste your time or money!

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