Customers praised the wide array of food options available, catering to diverse tastes and preferences.
Atmosphere
The ambiance was frequently highlighted as enjoyable, with many noting it as a great place for social gatherings and family outings.
Parking Issues
Numerous reviews mentioned frustrations with the parking situation, including costs and enforcement policies.
Service Quality
While many customers appreciated the friendly service, some noted inconsistencies, particularly in the bar area.
Sustainability Concerns
A few customers expressed disappointment regarding the lack of sustainable practices, particularly in food packaging.
AP
Alexa Porter
6 days ago
1.0
This feedback is specifically intended for management at The Works.
I lived at Westbound for two years, and today was my scheduled move-out. I had a U-Haul parked fully within a designated parking spot, no different than any other vehicle. Before we could even open the back of the truck, a woman with a walkie-talkie approached and said her manager instructed her to tell me I had to move.
I politely asked if I could speak with the manager to explain the situation, as my apartment was literally less than 10 feet from where the truck was parked. Instead of facilitating that conversation, she immediately called security.
When security arrived, they explained they were told I was “taking parking away from a patron.” I asked how that determination was made, especially since parking is free for two hours. They said they didn’t know how long I had been parked there. When I asked how they track how long any vehicle has been parked, they were unable to provide an answer.
I even offered to pay for parking, despite being well within the free parking window, and was still told I had to move the truck. If I had been blocking traffic, a loading zone, or access points, I would have completely understood—but that was not the case.
Even the security staff acknowledged they didn’t understand the manager’s reasoning. The entire situation was unnecessarily stressful during a move-out process and could have been handled with basic communication and common sense.
JT
Jeff Turner
Jan 6, 2026
5.0
Always a great atmosphere and tons of food options.
SB
Sean Boyd
Jan 6, 2026
5.0
Great food hall with wide range of choices. Easy parking too.
CH
Carl Holt
Dec 23, 2025
4.0
Great adaptive reuse of old warehouses, but it's still to auto-centric design, leads to majority of people driving. The area needs more residential and good connections (sidewalks, micromobility infrastructure) to attract more customers to sustain the businesses.
TS
Torriell Swain
Dec 20, 2025
5.0
This is an amazing food court on the Westside recommended for anyone traveling to Atlanta who wants a bite. Plenty of food options, plenty of seating, great atmosphere. Expect to spend over twenty dollars.
Frequently Asked Questions About The Works Upper Westside -- Leasing Center
What is the address of The Works Upper Westside -- Leasing Center?
The Works Upper Westside -- Leasing Center is located at 1295 Chattahoochee Ave NW, Atlanta, GA 30318, US.
How can I contact The Works Upper Westside -- Leasing Center by phone?
You can reach The Works Upper Westside -- Leasing Center by calling +1 404-875-3792.
What are the business hours for The Works Upper Westside -- Leasing Center?
The Works Upper Westside -- Leasing Center operates by appointment only.
What categories of businesses are included at The Works Upper Westside?
The Works Upper Westside includes a shopping center, restaurants, and a brewery.
Where can I find more information about the businesses and offerings at The Works?
You can explore what's at The Works by visiting https://theworksatl.com/directory/.
What nearby dining options are available close to The Works Upper Westside Lease Center?
Nearby dining options include Cacao, a Mexican restaurant and chocolatier; Taste Wine Bar and Market offering wine and food; Chicheria Mexican Kitchen serving American and Mexican cuisine; Fox Bros. Bar-B-Q specializing in barbecue; and Karv Kitchen offering Greek and Mexican fast casual dining.
Are there any pet services near The Works Upper Westside?
Yes, Woof Gang Bakery & Grooming The Works offers pet grooming and services, and The Backyard Care Company provides pest control and pet services nearby.
What recreational or fitness facilities are near The Works Upper Westside Leasing Center?
Nearby recreational and fitness facilities include Crossfit Atlanta gym, 2 High Studios music venue, and Fetch Park At The Works park for outdoor activities.
Can I find any shopping options near The Works Upper Westside?
Yes, nearby shopping options include Happy Mango women's clothing store, Eric Austin menswear, Ballard Designs furniture and home goods, BOBO Intriguing Objects home goods and furniture, and 100 Hoodies fashion and screen printing services.
What types of services are available near The Works for home improvement and related needs?
Nearby home improvement services include Atlantic Relocation Systems for storage and transportation; Spray Foam Genie Atlanta for contracting; Radon Testing and Mitigation for home inspection and HVAC services; Floor Coverings International West Atlanta for carpets and contracting; and Atlanta Cabinet Source for countertops and home goods.