Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Phipps Plaza. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.
Many customers praised the staff for being friendly, attentive, and going above and beyond to assist with their shopping needs.
Inconsistency
Some reviews highlighted inconsistent service experiences, with reports of rude employees and poor handling of returns or online orders.
Store Condition
Feedback indicated that the store's organization and cleanliness were sometimes lacking, with mentions of cluttered dressing rooms and outdated facilities.
Product Availability
Customers expressed frustration with limited stock and issues related to online order pickups, including items being unavailable despite being listed as in stock.
Styling Services
The personal shopping and styling services received positive remarks, with several customers noting exceptional experiences with stylists.
LJ
Lekeisha Jones
Jan 7, 2026
5.0
I was lost trying to find out where I pick up and order and Unity came to my rescue in a few ways. First she told me where to go. Then after asking her about makeup and skin care she showed me Clinique products that I haven't used in years. She also gave me a sample. If I'm not back to see her this weekend I'll be there next weekend to see Unity for skin and makeup products... probably more! Thank you!!!
MA
Maya Aishia
Jan 2, 2026
1.0
workers so damn rude they need training.
AF
Alexcia Foster
Dec 24, 2025
5.0
I want to give a huge thank you to Pam for going above and beyond to help me with my online order at 7:57PM, right as the store was closing. Despite it being the busy holiday season, she never rushed me and handled everything so swiftly and with such care.
Pam even took the extra step to create beautiful gift boxes, which truly made my experience exceptional. Her professionalism, kindness, and dedication to customer service were absolutely the best. Thank you so much, Pam! You truly made my day and set the standard for outstanding service!
SS
Sway Swayman
Dec 21, 2025
5.0
This Nordstrom location, that sits in Phipps Plaza is great. All the sales representatives were polite, professional and they don’t pressure you. They’re not just rushing you to buy. This location doesn’t have any sales representative indirectly trying to shame you, on your accent in front of other customers because they’re not trying to get feed a
Scooby snack.
DD
Darryl “Coach D”
Dec 9, 2025
5.0
I recently visited Nordstrom and worked with Alexandra — she was kind, professional, and truly went above and beyond helping me choose the perfect fragrance. Her white-glove level of service made me feel valued and confident in my purchase. I will absolutely return because of how exceptional she was. Thank you for having such an outstanding team member!
Frequently Asked Questions About Nordstrom Phipps Plaza
What types of clothing and products does Nordstrom Phipps Plaza offer?
Nordstrom Phipps Plaza offers a wide selection of men's, women's, and children's clothing, home décor, top-brand beauty products, shoes, handbags, and accessories.
What are the store hours for Nordstrom Phipps Plaza?
The store is open Monday through Saturday from 11:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
Does Nordstrom Phipps Plaza offer gift packaging and personalized services?
Yes, the store provides gift packaging services as well as personalized styling and alterations.
Can I pick up my online order at Nordstrom Phipps Plaza?
Yes, Nordstrom Phipps Plaza offers convenient in-store pick-up for your orders.
What payment options are accepted at Nordstrom Phipps Plaza?
They accept American Express, cash, check, Discover, Mastercard, and Visa.
How can I contact Nordstrom Phipps Plaza for customer service?
You can reach them by phone at +1 404-442-3000 or email at pam.nord@nordstrom.com.
What is the exact location of Nordstrom Phipps Plaza?
The store is located at 3500 Peachtree Rd NE, Atlanta, GA 30326, USA.
Are there any nearby coffee shops where I can relax before or after shopping at Nordstrom Phipps Plaza?
Yes, you can visit Nordstrom Ebar Artisan Coffee, Cafe Bistro, or Starbucks, all nearby coffee shops convenient for a break before or after your shopping.
What other fashion stores are close to Nordstrom Phipps Plaza for additional shopping options?
Nearby fashion stores include A/X Armani Exchange, Tommy Bahama, Amiri, J.Jill, Gucci, Bally Store, and BOSS, offering plenty of stylish alternatives.
Are there family-friendly attractions or services near Nordstrom Phipps Plaza?
Yes, LEGOLAND Racers Build & Test and Clay Luxury Kids provide family entertainment options, and Monsoon Children offers child care services close by.