Brown & Co. Jewelers

4.8
739 reviews

About

Watch Store
Brown & Company is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.

Details

  • Free parking garageAvailable
  • Free street parkingAvailable
  • On-site parkingAvailable
  • Paid parking garageAvailable

Location

Brown & Co. Jewelers
3005 Bolling Way, Atlanta, GA
30305, United States

Hours

Reviews

4.8
739 reviews
5 stars
704
4 stars
4
3 stars
4
2 stars
6
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service provided by staff, particularly highlighting individuals like Sophia, Alex, and Nisha for their knowledge, patience, and genuine care.

Product Knowledge

Many reviews noted the staff's extensive knowledge about watches and jewelry, which contributed to a positive shopping experience.

Welcoming Atmosphere

The store was described as inviting and luxurious, with a friendly atmosphere that made customers feel valued and comfortable.

Mixed Experiences

While most reviews were positive, there were a few mentions of negative experiences, particularly regarding service at certain times or with specific staff members.
  • WV
    Will Varner
    Dec 27, 2025
    5.0
    Addison was so easy to work with! She helped me pick out the perfect piece for a special occasion. The communication was extremely easy and punctual throughout the entire process. Unmatched quality from Brown & Co. every time!
  • SM
    Steve M.
    Dec 27, 2025
    5.0
    If you’d like to work with a jewelry professional with deep knowledge of diamonds and luxury timepieces, who takes time to understand the exact preferences and requirements of her client in a friendly and professional way, then I suggest you visit Brown & Co. in Roswell, GA and ask for Addison. You will be glad you did - and so will the person who will open and wear your gift.
  • KJ
    Kurt Janson
    Dec 27, 2025
    5.0
    What an amazing experience every time. Addison assisted me with my last purchase. Our dialleadi g up to the purchase and her follow up post purchase was amazing. I’ll definitely be back!
  • SJ
    Shawn Johnson
    Dec 15, 2025
    5.0
    I came in to purchase a pair of pearl studs for my wife, and Monica was exceptional. She took the time to understand what I was looking for without being pushy or sales-driven, which made the experience feel relaxed and personal. She even surprised me with an additional beautifully gift-wrapped item—an incredibly thoughtful and generous touch. A true pleasure to work with. I’ll absolutely be returning.
  • AC
    Alex Chen
    Dec 9, 2025
    5.0
    I had the pleasure of working with Alex at Brown & Co., and he went above and beyond to help me surprise my wife with a beautiful watch. From the moment I walked in, Alex showed true professionalism, kindness, and incredible customer service. He listened carefully, offered thoughtful guidance, and made the entire experience smooth and enjoyable. His attention to detail and genuine care for his clients truly set him apart. Alex is a true gentleman and a credit to Brown & Co. I highly recommend him to anyone looking for exceptional service and an unforgettable buying experience.

Frequently Asked Questions About Brown & Co. Jewelers

What brands of watches do Brown & Co. Jewelers offer?

Brown & Co. Jewelers offers watches from Rolex, Cartier, TUDOR, Roberto Coin, Phillips House, Diamond Classics, Jaeger-LeCoultre, Estate, Breitling, and TAG Heuer.

Are Brown & Co. Jewelers an official retailer for Rolex watches?

Yes, Brown & Co. Jewelers is part of the worldwide network of Official Rolex Retailers, authorized to sell and maintain Rolex watches.