Terrible Experience at American Eagle
I bought a brand-new pair of jeans at American Eagle, and the very first wash completely damaged them. I went back to the store expecting basic customer service, but the manager, Jermaine, did not offer any solution at all.
For a brand that claims to stand behind their products, this was extremely disappointing. I paid full price for jeans that didn’t even survive a single wash, and the manager refused to help or replace them.
I will not be shopping here again, and I do not recommend this store to anyone looking for quality or customer service.
JC
Jazzy Cruz
Dec 5, 2025
1.0
I was holding back from writing a review but after being able to relate to the other comments I realized it was necessary. They need to hire kinder people, im pretty sure it was the manager that was really rude towards me and my mom. She got mad that we wanted to go in the same fitting room, she stated that policy rules had changed and I was confused but she told me about it in a rude tone and she even rolled her eyes like if I was aware of the policy. This occurred a year ago when the new american eagle was reopened, I have strived to avoid this american eagle location and prefer going to the one in lenox. Im not sure if that person still works at this location but her coworker was completely kind.
CP
Cynthia Paul
Nov 3, 2025
5.0
If you want a stylist , go shop while Jermaine is there. He helps you put outfits together and helps you find the right clothes with good fit! Very helpful!
What type of products does American Eagle offer at the Atlanta Perimeter Mall location?
American Eagle offers a wide range of products including women's and men's clothing, jeans, t-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrance.
What are the regular operating hours of American Eagle at 4400 Ashford Dunwoody Rd?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.
Does American Eagle at Perimeter Mall offer in-store pickup or curbside pickup services?
Yes, American Eagle offers in-store pickup and curbside pickup services.
What payment options are accepted at the American Eagle store in Atlanta?
The store accepts Afterpay, American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any special holiday hours or closures for American Eagle at this location?
Yes, the store is closed on November 27, 2025. It opens from 9:00 AM to 9:00 PM on November 28; from 10:00 AM to 9:00 PM on December 22 and 23; from 9:00 AM to 6:00 PM on December 24; and from 11:00 AM to 8:00 PM on December 25.
Where is the American Eagle store located within Atlanta?
It is located in Suite 1025 at 4400 Ashford Dunwoody Rd, inside Perimeter Mall in Atlanta, GA 30346, USA.
Which nearby children’s clothing stores can I visit along with American Eagle at Perimeter Mall?
Nearby children's clothing stores include Carter's and OshKosh B'Gosh, both offering a variety of children's apparel and accessories.
What nearby shoe stores are located close to American Eagle for additional shopping options?
Nearby shoe stores include JD Sports, House of Hoops by Foot Locker, Zumiez, Vans, and Request Boutique Atlanta, providing a range of footwear and sportswear to complement your visit.
Are there any nearby restaurants at or near Perimeter Mall where I can dine before or after shopping at American Eagle?
Yes, nearby dining options include Ruscello (Italian and Mediterranean cuisine), 26 Thai Kitchen & Bar (Thai), The Cowfish (Sushi), Cinnabon (desserts), and Farmer’s Basket (American fast food).
How can I contact American Eagle at the Perimeter Mall location for inquiries?
You can contact the store by phone at +1 770-668-9180 or visit their web page for more information.