Brand Certified
Shane Co.
4.7(691 reviews)
Certified by Shane Co. • Mar 01, 2026
Business Details
10885 Haynes Bridge Rd, Alpharetta, GA
30022, United States
Certified by Shane Co. • Mar 01, 2026
(678) 393-0701
Certified by Shane Co. • Mar 01, 2026
https://www.shaneco.com/jewelry-stores/atlanta-ga/alpharetta
Certified by Shane Co. • Mar 01, 2026
About
Certified by Shane Co. • Mar 01, 2026
Jewelry StoreShane Co.
At Shane Co., we’re Atlanta's friend & jeweler. Our four generations as a family business give us the expertise to help you with all your fine jewelry needs. See our incredible loose diamonds and colorful gemstones up close, then choose your favorite to design your dream engagement ring. We’re proud to offer a wide selection of pieces created by our in-house design team, from wedding bands to gifts for any occasion. Plus, our fine jewelry is protected by our free unmatched lifetime warranty.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Shane Co. • Mar 01, 2026
Hours
Certified by Shane Co. • Mar 01, 2026
Reviews
4.7
691 reviews
5 stars
613
4 stars
34
3 stars8
2 stars8
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and attentive, with specific mentions of associates like Sneh, Robert, and Vee.
Sales Experience
Several reviews highlighted positive experiences during the purchasing process, noting that associates listened to customer needs and provided personalized assistance.
Product Quality
Customers frequently commented on the beautiful selection of jewelry and the quality of the pieces, reinforcing their loyalty to the brand.
Negative Experiences
A few customers reported negative experiences related to service, including feeling ignored and issues with returns, which impacted their overall satisfaction.
- MCMcKenzie Crowe5 days ago5.0My fiance and I just came in and worked with Dennis and got our wedding bands!!! He’s the man! We genuinely enjoyed working with him. He knew his stuff and had incredible customer service. Thankful he was our associate!
- PDPam DixonFeb 17, 20265.0Micheal Shepardson is truly an asset to the Shane Co. He made the experience of upgrading my 20-year-old wedding set extraordinary and I hope to keep it forever. He was so patient, professional, and knowledgeable. Thanks a thousand times and I intend on forever recommending him to my friends and family.
- SOSam owenFeb 11, 20265.0Dennis was very helpful and kind. He knew exactly what I wanted and didn’t hesitate in lending a hand. 10/10 will definitely be back!
- TDTammy DFeb 6, 20261.0Frankly, giving one star is one star too many. My fiance and I arrived to be greeted by what we thought was a very nice sales person "Brianna," however after spending at least 15-30 minutes with her, she handed us off to someone else. How unacceptable to work with someone, developing a customer relationship and trust that could've landed her 3 sales, only to be thrown by the wayside to help another customer who requested her. This lack of professionalism negates the trust that one must have when shopping for jewelry, AND, it tells the customer that they are not important enough to be part of the sales experience from beginning to end. We turned around after being introduced to a new sales person only to see her helping another customer! What a slap in the face. Good riddance, Shane Co., Alpharetta! There are TONS of options for buying jewelry, including Sabri Guven, which by the way, gave us time, respect, professionalism, and knowledge. Take your diamonds back to Antwerp, Shane Co. and train your employees to treat every customer as their most important ones. All customers matter!!!
- CLCaroline LawrenceJan 24, 20265.0Loved working with Sneh. She was so very helpful and so nice. We are an older couple and waited 10 yrs to marry. Sneh listened to our needs and along with Naomi were a real pleasure to work with. Thank you.
Frequently Asked Questions About Shane Co.
What types of jewelry does Shane Co. in Alpharetta offer?
Shane Co. offers engagement rings, wedding bands, diamonds, rubies, sapphires, pearls, various rings, necklaces, earrings including stud earrings, bracelets, cufflinks, fashion rings, gifts, and men's jewelry.
What are the operating hours of Shane Co. in Alpharetta?
The store is open Monday to Wednesday from 10:00 AM to 7:00 PM, Thursday and Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM. Holiday hours vary, with some days closed.
Does Shane Co. Alpharetta provide in-store pickup for their jewelry?
Yes, Shane Co. offers in-store pickup services.
What payment options are available at Shane Co. in Alpharetta?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, Klarna, Mastercard, PayPal, Samsung Pay, and Visa.
Does Shane Co. in Alpharetta offer any warranty on their jewelry?
Yes, they provide a free unmatched lifetime warranty on their fine jewelry.
Is jewelry repair service available at Shane Co. Alpharetta?
Yes, Shane Co. provides jewelry repair services.
Can I visit Shane Co. Alpharetta without an appointment?
Yes, appointments are not required for visiting the store.
What are some nearby places to Shane Co. in Alpharetta that I might visit?
Nearby, you can visit Greenway - Haynes Bridge Entrance park for hiking, or enjoy dining at Piece Of Cake Inc. bakery and tropical smoothies at Tropical Smoothie Cafe.
Are there any beauty salons near Shane Co. in Alpharetta?
Yes, several beauty salons are nearby, including Salon Magus by Peter Nunn, Salon Lofts Alpharetta, and Denise Biffl Salon, making it convenient to combine grooming and jewelry shopping.
Where can I find dining options close to Shane Co. in Alpharetta?
There are multiple restaurants nearby such as Lobster House Sushi & Hibachi Grill, Chronic Tacos, Chicken Salad Chick, and Buffalo Wild Wings for various cuisine experiences after your visit.
Brand Certified Facts from Shane Co.
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Certified March 01, 2026Yext Knowledge Graph
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